Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,458 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first ever Rainbow shoes - very happy with them, exactly what I had been looking for - classy and comfortable. I did have to go up half a size but i think it may have been the style of slingback shoe. Quick delivery and well packaged - would definitely recommend and wish i had looked at Rainbow website first as it would have saved me a lot of time and effort”

Helpful Report

Posted 1 year ago

“First time dealing with Rainbow. Prompt delivery. Happy with my purchase of the elegant shoes.”

Helpful Report

Posted 1 year ago

“I purchased the Freya Rainbow Club shoes from John Lewis. All I can say is that they are beautiful to look at and were extremely comfortable on my wedding day. I wore them from around 1.30pm until 3am! I love them so much, that I'll be dying them so I can wear them again and again. I'd highly recommend. I found the fit true to size and did not need to wear them in before my big day.”

Helpful Report

Posted 1 year ago

“Very helpful and quick in answering questions via the website. Shoes arrived very quickly and on first try seem very comfy. Looking forward to wearing them on my wedding day and choosing which colour to dye them afterwards!!”

Helpful Report

Posted 1 year ago

“What a brilliant colour match. Well worth the money and superb customer service from Chloe Bushrod.”

Helpful Report

Posted 1 year ago

“So happy! The shoes are gorgeous! Lovely to wear, beautifully tailored! I still have no idea what my wedding shoes will be but they will be from Rainbow Club.”

Helpful Report

Posted 1 year ago

“I am really happy with the shoes I got custom dyed to match my outfit. This company was a delight to deal with. I felt informed and assisted at all stages in the process. I’d strongly recommend buying from The Rainbow Club.”

Helpful Report

Posted 1 year ago

“Love these shoes. I have had fantastic customer service when I ruined a shoe, the help was first class. These are the most beautiful and comfortable shoes. I purchased the Blair bow clips and they were gorgeous and made the shoes even more special. Thank you.”

Helpful Report

Posted 1 year ago

“This is my first experience of ordering through Rainbow but couldn't be better. A real person at the end of the telephone from 8.15am in the morning and nothing is too much trouble. The service is what what dreams of but so rarely finds. Go Rainbow!”

Helpful Report

Posted 1 year ago

“Shoe size is on the smaller side. Returns policy is not good. No delivery note sent with shoes or via email. Unable to book delivery via yodel. Would not recommend ordering online.”

Helpful Report

Posted 1 year ago

“Really difficult to find wide fit bridal shoes so these were perfect!!”

Helpful Report

Posted 1 year ago

“Shoes arrived quickly and are so comfortable. They look exactly as they do on the website and are really well made. Having worn them a bit around the house, I can't wait to wear them all day on my wedding day.”

Helpful Report

Posted 1 year ago

“I have just received my beautiful Brianna shoes, ready for my wedding next month. As an older bride no longer able to wear stilettos it was a refreshing surprise to find such a fantastic range of options in lovely lower heels, in gorgeous styles and a range of decorative finishes, plus the added bonus of being able to dye them afterwards so that they aren't just used on one day. Thank you Rainbow Club, I won't hesitate to recommend you. Wanted to upload photos of these beautiful shoes to my review, but the page just won't load the photos.”

Helpful Report

Posted 1 year ago

“Thank you customer services for helping me return one of the pair of shoes I purchased which were slightly uncomfortable. I cant wait to receive my other pair which are being dyed to match my MOB outfit. Such an amazing service.”

Helpful Report

Posted 1 year ago

“I found the perfect shoes and bag to go with my Mother Of The Bride outfit, and realised I had to have them dyed the correct shade. I was able to order and pay over the phone and used the Gold express service, as it was quite close to the wedding. Chloe, the customer service advisor, was amazing and processed my order very quickly and efficiently. The shoes and bag arrived a few days later and are absolutely perfect! I would highly recommend this company - the quality of the products, customer service and delivery are second to none! Thank you so much - I am delighted with everything!”

Helpful Report

Posted 1 year ago

“Customer service was amazing! They sent out the wrong shoe to me, but when I brought it to their attention they couldn't have been nicer! They sent me a returns label and I sent it back and they sent out the correct shoe with express delivery. The shoes are very comfortable and easy to walk around with. I'd highly recommend Rainbow Club - great value for your money!”

Helpful Report

Posted 1 year ago

“Customer service was amazing. They contacted me to confirm the colour I would like my shoes and clutch bag to be dyed. I recieved an email to say that they had received my items plus my dress that I wanted the shoes/ bag to match. Then I received an email when my items had been dispatched. It would have been next day delivery but there was a weekend in between. Cannot fault this service. Highly recommend.”

Helpful Report

Posted 1 year ago

“I was delighted with the wide choice of shoes for my mother of the bride outfit and with how quickly my order arrived . I’m now getting both shoes and bag dyed to match my dress. Perfect!”

Helpful Report

Posted 1 year ago

“I ordered the Gisele shoes for my son's wedding. I was worried about the fit as I recently had foot surgery and wanted shoes which are a comfortable. They arrived today in Ivory and are PERFECT !! They are beautifully made, very smart and as importantly are very comfortable. I'm absolutely delighted. Highly recommend.”

Helpful Report

Posted 1 year ago

“I was recommended rainbow club shoes by my sister who wore them to her wedding. I have not wore heels for a while and wanted to ensure I was comfortable throughout the day but still felt amazing. It wasn't difficult for me to find a lovely pair. I was disappointed when they arrived as they were too big and there was no smaller sizes so i very sadly had to return. I brought a pair of shoes from another well know company, on trying these on ... they were no where near as comfortable and cushioned. My heart was then dead set on getting a pair of rainbow club shoes! I found an alternative pair, which I actually prefer to the first one I brought. Very comfortable and incredibly happy with them. I can't wait to wear them for our wedding!”

Helpful Report

Posted 1 year ago

Rainbow Club is rated 4.6 based on 1,458 reviews