Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,458 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick to send out orders and refunded just as quick when the sizing wasn’t quite right. Can’t fault them. Plus the shoes are beautiful and comfortable can’t wait to wear them on my wedding day!!”

Rainbow Club 5 star review on 11th March 2020

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Posted 4 years ago

“It was a pleasure shopping with you, the quality of the shoes are perfect and the price was very competitive, delivery was quick thank you for a pleasant transaction from start to finish.”

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Posted 4 years ago

Thank you for your kind review, we are so glad you loved the product and service. Many thanks Rainbow Club

Posted 4 years ago

“My order came in good time...2 pairs. I have kept one and am very pleased with them. Good fit, comfortable and amazing price!”

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Posted 4 years ago

“Delivery time was exceptional!! I ordered on Tuesday and my shoes arrived on Wednesday!! The shoes are absolutely beautiful and exactly what I wanted!!”

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Posted 4 years ago

“I'm very happy with the customer service I received AND the shoes are extremely comfortable. I would recommend Rainbow Club shoes to anyone who's looking to have a positive, easy shoe-purchasing experience- to a bride or anyone, really.”

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Posted 4 years ago

“I'm not a happy customer. I regret ever buying shoes here. No help provided with exchange shipping cost.”

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Posted 4 years ago

Hi We are so sorry you are not happy with the service you received. If you could email us with some more information we can look in to this for you and work with you to resolve it. Our email address is enquiries@rainbowclub.co.uk. Many thanks Rainbow Club

Posted 4 years ago

“Very good service. Beautiful shoes. Arrived quickly and well packaged.”

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Posted 4 years ago

“My first time ordering from your company and won’t be the last. I love my shoes and bag and wanted them to be special and they have exceeded my expectations. Can highly recommend and will be telling all my friends & family. Thank you.”

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Posted 4 years ago

Thank you for your kind review, this is so nice to hear. We are so glad you love your shoes and bag. Many thanks Rainbow Club

Posted 4 years ago

“I really loved the shoes that I ordered but unfortunately a bit too narrow and i was disappointed in the wide fit collection. Had to return as it is so important to have comfy shoes on my wedding day. Really gutted as they are so pretty.”

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Posted 4 years ago

Hi Thank you for your review. We are sorry you had to return your shoes, we pride ourselves in how comfortable our shoes are with our unique bliss comfort padded lining and underfoot cushioning. We would be confident we could find a style wich would fit you perfectly, and have a dedicated customer service team who may be able to help you find the perfect style, please feel free to contact us on enquiries@rainbowclub.co.uk if you have any questions. Many thanks Rainbow Club

Posted 4 years ago

“Very satisfied with the service. The shoes I ordered fit perfectly and are really comfortable”

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Posted 4 years ago

“Wow. I ordered some shoes and a bag. Finding out they did a colour service was new to me but as I couldn’t find anything, on the high street, in the colour I wanted, I gave it a try. I decided to use a colour from their chart instead of sending my own sample (namely my hat). I ordered on Saturday, using the gold service, and they arrived today. To say I am impressed is an understatement. Would highly recommend.”

Rainbow Club 5 star review on 27th February 2020

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Posted 4 years ago

Hi Thank you for your review. Your shoes and handbag look amazing! What a gorgeous colour! We hope you have an amazing time at your special event. Many thanks Rainbow Club

Posted 4 years ago

“Excellent shoes and service from Rainbow Club. My shoes are a perfect fit and very comfortable. They have just been returned to me, having been dyed black, and they are beautiful. Special thanks to Emily. I highly recommend Rainbow Club shoes for weddings and any special occasions.”

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Posted 4 years ago

“Lovely shoes fit perfect and nice and quick delivery very happy”

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Posted 4 years ago

“Excellent and just received the bag and shoes back from Rainbow after being dyed in 6 days Wow what an excellent service many thanks 🙏”

Rainbow Club 5 star review on 26th February 2020

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Posted 4 years ago

“I would highly recommend buying your Wedding shoes from Rainbow Club, quick delivery and quality shoes with the special touch on the soles of a blue stone. I ordered a 1/2 size bigger and are a perfect fit.”

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Posted 4 years ago

“Perfect! Ordered Hana ivory satin wedding shoes for my daughter. She is thrilled with them - exactly what she wanted. Arrived very quickly, well packed. Lovely surprise to find tiny blue jewels on the soles of the shoes - what a lovely touch. Thank you.”

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Posted 4 years ago

“Amazing shoes.”

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Posted 4 years ago

“Quality not as good as I had expected for the price.”

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Posted 4 years ago

“Absolutely love my shoes! Exactly the style and colour I wanted. Can’t wait to walk down the aisle in them!”

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Posted 4 years ago

“Brilliant service. My shoes have been coloured perfectly and I received them back quickly. Thank you so much. I will be very happy to recommend Rainbow not only for their shoes/accessories but also for the colouring service.”

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Posted 4 years ago

Thank you for your review, we are so glad you love your shoes! We hope you have the best time at your special event. RC x

Posted 4 years ago

Rainbow Club is rated 4.6 based on 1,458 reviews