Radiator World Reviews

Name: Radiator World
Address: Radiator World Ltd., Unit 2b Allens Industrial Park, Coulman Road, Thorne
Rating: 4.35

4.4 Rating 193 Reviews

84 %

of reviewers recommend Radiator World

Company Reviews

Metrics

4.4

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Radiator World 5 star review on 24th August 2022

Anonymous

Anonymous // 01/01/2019

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“Good service, helpful staff and great radiator delivered well packaged.”

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Posted 3 years ago

“Fabulous service - very quick responses to my emails.”

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Posted 3 years ago

“Still not arrived and stated next day delivery”

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Posted 3 years ago

Hi, Thank you for your feedback, please see your email we have sent you regarding your order as repeated below. "Dear Customer, Thank you for your order, This has now been processed and should be dispatched within 5 working days pending allocation"

Posted 3 years ago

“Beware - Make sure you order the correct item. Firstly they didnt dispatch and deliver radiator within indicated time frame. Secondly, I ordered the wrong size radiator so needed to return it, which they charged an eye watering £45 for. Most expensive cost for returning an item i have ever come across. Daylight robbery.”

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Posted 3 years ago

“Towel Rad ordered to the size needed. It arrived a day early & was simply a case of swapping all fittings & reconnecting. Didn't even need to drill new mounting holes. Brilliant, great job, Thanks.”

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Posted 3 years ago

“Bought a designer radiator advertised as next day delivery. Paid over the Internet. I received an email later in the day saying it was out of stock until April and how did I want to proceed. I asked for a refund, a week later I'm still waiting. £344. Not happy.”

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Posted 3 years ago

“Great radiators, same as another website, cheaper too. Plus ordered and delivered within 2 days.”

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Posted 4 years ago

“Radiators look lovely, easy system to order online. Delivered on time when stated. Would recommend this service. Thank you”

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Posted 4 years ago

“Lovely item, clear details on website, next day delivery! Very pleased with product and service”

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Posted 4 years ago

“Great order to delivery.”

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Posted 4 years ago

“Very impressed - bought 2 vertical rads and one with an inbuilt mirror. Arrived in two deliveries but both earlier than the forecast date. Happy to recommend”

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Posted 4 years ago

“Haven’t received this radiator yet. Was advised after purchase it was out of stock so I am waiting for it to come back into stock.”

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Posted 4 years ago

“Brilliant product and good delivery service. UK company based in South Yorkshire”

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Posted 4 years ago

“Excellent service. Delivered 2 days earlier than stated and well packaged and good quality.”

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Posted 4 years ago

“Unfortunately,due to Covid and a new computer system, Reina warehouse could not despatch our radiators and the order had to cancelled. However, we were kept fully informed of the situation by Radiator World throughout the process and our money was returned to us straight away. Customer service was great.”

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Posted 4 years ago

“Quick easy and I'll definitely be back- thank you :)”

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Posted 4 years ago

“I have not had the radiator fitted as yet but the quality looks very good, and the delivery was first class.”

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Posted 4 years ago

“The person I had email correspondence with has been extremely helpful. We were not able to complete the transaction this time, but I will definitely be using the website in the future. Thank you for your help.”

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Posted 4 years ago

“Why send a review when I haven't got the goods.... thats not going to help.”

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Posted 4 years ago

“Thank you. delivered before 10.00am on the correct day. All seem fine, waiting to fit them properly this week.”

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Posted 4 years ago

Radiator World is rated 4.4 based on 193 reviews