R3 Data Recovery Ltd Reviews

Name: R3 Data Recovery Ltd
Address: Security House Windsor St , ,,, Sheffield
Rating: 4.74

4.7 Rating 385 Reviews

94 %

of reviewers recommend R3 Data Recovery Ltd

Company Reviews

Metrics

Info

4.7

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4

HDD SSD USB, Flash Memory. SAS SATA FC IDE SCSI SD CF iSCSI VMDK

R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

Visit Website

Phone:

0333 123 3282

Email:

andy@r3datarecovery.com

Location:

Security House Windsor St , ,,
Sheffield
S4 7WB

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R3 Data Recovery Ltd 5 star review on 27th May 2024

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a professional service from start to finish. Kept me fully updated at each stage. Full recovery of my hard drive which surpassed all my expectations. Thank you to all the team . Raj Kumar.”

Helpful Report

“Data recovered as promised, and collection and delivery of hard drive managed seamlessly. It's not a cheap gig - in the order of £500 for recovering the data from a 1TB external hard drive which had been dropped down the stairs, including couriering and a replacement drive - but R3's price seems competitive. Excellent customer service, a smooth, quick process, and a trustworthy company.”

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“Wonderful service, though I hope never to need your skills again. I would recommend you to others.”

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“I had a NAS using RAID5 and two of the disks crashed at the same time. Andy was understanding and knowledgeable and R3 were able to recover my data within a week. I have no hesitation in recommending R3 when you need help to recover critical and important data.”

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“I work as part of a multi-disciplinary team covering design, PR, event management and digital media. We approached R3 when one of our external hard drives failed. They successfully diagnosed the issue and quickly provided a reasonably*-priced quote (*when compared to other quotes that we had received from other recovery firms). The speedy diagnosis and good news that our data was recoverable sealed the deal and within a week, we had our data back. Whilst not 'cheap', we consider it good value for money considering the work-hours needed to reconstruct the data/work that we would have lost. Overall, a speedy professional service with good results and value for money.”

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“Although the data seemed to recovered it seems that quite a lot of the headers have been corrupted and therefore are not playable. I am very disappointed with the final result.”

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Hi Caroline Thank you for your review. I am having the quality of the recovery reassessed to be sure we have done everything possible. Unfortunately with over 2TB of movies the quality of the original files before the 3TB Seagate failed could also be a factor. Andy Andy Butler Operations Director R3 Data Recovery

“We were really happy end amazed about your efficiency of handling my work up until very last stage. Crucial mistake of not sending my recovery data in USB stick, you made us extremely unhappy customer. Which I think it was really shamed.”

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“Absolutely fantastic! Not a straight forward recovery at all, two drives in an old Windows Home Server format with data and architecture split across both. Mechanical failure on one drive and a number of bad clusters on the other. Without any quibbling or negotiation R3 honoured their original quote and had the drives back to me in a quicker than expected time frame. Hopefully none of my drives will fail again but if they do I wouldn't event look at anyone else in future!”

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“I snapped off my USB stick from my laptop and my heart nearly stopped all my accounts and records and lots of other information was on it for my small business (self-employed driving instructor). My daughter found R3 Data Recovery on line and I filled in the online form that evening. I thought it would be the next day when I would get a reply however, within 20 minutes I had Stewart on the phone detailing what they could do and informed me of the cost and any additional cost if they proved necessary. So I knew exactly what the costs would be. It was so reassuring to have someone on the phone who knew what they could and would do. I was informed all the way through the next few days with emails and when it would be delivered back to me and it was within minutes of the start of the hour when the delivery people said it would be. I just cannot thank R3 Data Recovery enough although I am only a small business they knew exactly how important this was to me. I felt like I was their most important customer. Their service is just 1st class and highly recommend them. Malcolm Campbell Berwick upon Tweed”

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“Outstanding service. Andy explained what he would do, investigated the problem with my hard drive and kept me informed throughout. Best service I've received to date from any data recovery specialist. I will now not go elsewhere”

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“R3 did a fantastic job in recovering photos and music files from a La Cie external hard drive which had failed over 3 years ago. Realising some photos were not saved elsewhere, I got in touch with R3, who were recommended by the data recovery service our business uses. R3 not only recovered all files but made the process straightforward with great communication throughout. They were truly a pleasure to deal with.”

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“I was very impressed with the speed at which my initial inquiry was dealt with. The process was very carefully explained and I had a number of different options. My hard drive was collected within a matter of days and the communication throughout the entire process was excellent. Thank you so much!”

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“Service was reliable & they even managed to recover all my data even when the stick was beyond repair.”

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“This review applies to an 'old' Western Digital external hard drive that had the misfortune to fall off my desk and thus become quite temperamental when trying to access the data on it. A quick google search displayed several results (naturally!) but chose to go with R3 as they had a Scottish based office... although I think my drive actually ended up in Northern England!? A courier was used to come and collect my drive which I had packed extremely well to try and avoid any further damage! First reports back weren't good. Told that the drive itself was damaged but they would try to see what they could recover. Several emails and a few weeks later it transpired that the drive needed 'rebuilding' and thus the hunt was on for a donor drive of the exact same make/model. Well - it took quite some time (about 3 months in all) but it would appear that the repair worked as the much newer portable drive I sent away with the damaged one returned home yesterday courtesy of a next-day courier. Today I sat and went through the contents and yes - 12 years worth of photos and documents had been retrieved - along with quite a few MP3's (which I wasn't bothered about but got them back anyway!). While their communication might not be top class the results have leased me completely and have justified the spend - especially to get back all my wedding photos and those from a 'holiday of a lifetime' to Kenya... Thank you R3 for your hard work and perseverance with my drive...”

Helpful Report

Hi Neil Yes your old WD drive (WD2500JS-00MHB0) was struggling and despite the heads reading most of the sectors a rebuild was necessary. Fortunately we did find the correct donor and although slow to read the sectors eventually we had a complete image of the drive from which to recover the data. Despite the time taken we kept the cost down and focused on getting you a result, this is where we do shine. Total cost in this case was £334+vat including the donor, and a new drive for the recovered data. This was achieved thanks to keeping you on a budget service and using spare technician and equipment time. We are increasing our production capacity and adding more office space to accommodate new staff to improve customer services and handle more calls but our focus is always the recovery. All the best Andy The

“Thank you so much to the whole team at R3 Data Recovery for getting ALL of my files back from my corrupted HDD. Great to see all of my work of so long was saved by you guys. I'm Truly grateful to your team! :) Bally Sagoo(music artist)”

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“Excellent service, a full report was emailed over a few hours after R3 Data Recovery received the damaged device and I received the data the day after payment was made. Would highly recommend R3 Data Recovery. Thank you.”

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“I had lost hope of being able to recover the data lost on my crashed hard drive, without spending stupid money. I was so happy when R3 informed me they were able to recover the data. The whole process was simple and explained well to me and very efficient. I would use R3 again, should such a catastrophe ever happen again - which I hope it won't - and I would recommend R3 to anyone else.”

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“Very helpful team. Even though I asked for 7 day service they recovered all the data in less than 48 hours with no extra charge. Excellent service and literally life savers Thanks for all your help lads ????????”

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Hi Louise During any periods of spare time we try to clear through as many jobs as we can. You benefitted from the additional production we are building into the lab. Another industry leading data recovery engineer has recently joined us in Sheffield, moving home and family to be close to what is recognised as one of the very best data recovery operations in Europe. We have yet to complete his induction but already his additional production is showing we can help more people year on year have access to the highest success rates in data recovery ever achieved in the UK. We are currently building over 20 new recovery systems to improve throughput and bringing in new trainee lab assistants to enable our expert engineers to increase their productivity. Glad you appreciated the faster turnaround, a problem of increasing lab production is coping with the increased number of communications, to this end we adding new office space and developing the sales and customer services aspect of the business over the coming weeks and months. The R3 Team is made up of lads and lasses and we are pleased to be creating new roles and employment opportunities. Thank you for taking the time to review All the best Andy

“Brilliant service!! Everything recovered and in double quick time!! What more do I have want?? Thanks a bunch!!”

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Hi Glenn R3-81149 Was actually a Samsung branded Seagate hard drive with failed heads. Fortunately our experienced engineers are amongst the best equipped and we are able to turn most rebuilds around very quickly. It is only very badly damaged drives which take longer. Glad we could be of service and many thanks for the review. Andy

“I'd lost all 1000+ images taken on a once in a lifetime cruise and was devastated. I'd tried to recover the files but failed and then discovered R3 Data Recovery on the net and the rest id history. They couldn't have been more helpful and indeed managed to recover virtually all my files from what was probably a faulty SD card. I was delighted to have the images back. A big thank you to all involved at R3 data Recovery Ltd.”

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R3 Data Recovery Ltd is rated 4.7 based on 385 reviews