R3 Data Recovery Reviews

Name: R3 Data Recovery
Address: Security House Royds Mill Windsor St, Security House Royds Mill Windsor St, Sheffield
Rating: 4.74

4.7 Rating 576 Reviews

95 %

of reviewers recommend R3 Data Recovery

Company Reviews

Metrics

Info

4.7

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

Visit Website

Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St,
Security House Royds Mill Windsor St
Sheffield
S4 7WB

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R3 Data Recovery 5 star review on 8th February 2023

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“R3 Data Recovery has done swift and solid work for me, retrieving 2TB of data out of a HDD failure at the worst possible time. A stressful moment as I was short of 2 weeks of backups in a tight deadline context. This was a high vulnerability event, and Andy and the team at R3 Data recovery delivered a service with a proficiency I cannot praise enough. No downplay of the possible outcome, no drama either. I had a diagnostic less than a day after I delivered them my HDD. They manage to recover my data in less than 48H. R3 Data Recovery is the type of company you are very glad that exists, for circumstances you never want to occur.”

R3 Data Recovery 5 star review on 29th September 2021

Helpful Report

(Paris) -

Thank you for your review Xavier R3 Data Recovery a effectué pour moi un travail de récupération rapide et efficace de près de 2TB de données, provenant d'un disque dur défaillant, au pire moment possible pour moi : Il me manquait 2 semaines de backup à très courte échéance d'une deadline importante. Un imprévu qui me plongeait dans une vulnérabilité certaine, durant laquelle Andy et l'équipe de R3 Data Recovery ont assuré un service d'un grand professionnalisme, sans minimiser les risques ni dramatiser les enjeux. Moins d'une journée après livraison de mon disque, ils m'ont fourni un diagnostic. Ils avaient recouvré toutes mes données le jours d'après. Je recommande chaleureusement l'expertise de R3 Data Recovery et leur capacité à résoudre ces problèmes que personne ne souhaite voir advenir. Xav

“I waited 2 years before getting my external hardrive assessed, but all communication from R3 was clear and not too technical, and they managed to salvage most of the data which was 20yrs of group family photos and very sentimental, the service was good and would use them again if I needed to. would highly recommend.”

Helpful Report

(Wednesbury Data Recovery 0121 4011282) -

Many thank s for the review of R3 Data Recovery Ann Your enquiry "external hard drive failed. failure occurred during copying and reorganising folder data whilst copying photograph files from laptop" The external drive was actually a laptop drive in a casing which had sustained a drop and sever platter damage. The first rebuild was successful but had over 5000 damaged files out of 360,000. An additional rebuild with a fresh donor head stack further improved the recovery reducing the damaged files to around 1100 but crucially recovering what was needed.

“Really pricey - but very effective. Impressive customer service from beginning to end. Would use again (but hope I don’t have to).”

R3 Data Recovery 4 star review on 29th September 2021

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(Stirling Data Recovery 0178 6600282) -

Thank you for the review Iain I can understand why you would see the cost of recovering a WD80EFZX-68UW8N0 but it was actually very cost effective and a fraction of what it would have cost to recover the whole RAID. You were unfortunate to lose one 8TB drive (SATA 128MB Cache WD80EFZX) in a RAID 0 array of 6 identical disks in a QNAP NAS Had it been a RAID 5 the loss of 1 disc would not have affected the data. Glad we could be of service. Andy and the team at R3 Data Recovery

“these people provide a great service and are really helpful and friendly I would recommend very much”

Helpful Report

(SHOTTS Data Recovery 0131 2151022) -

Thank you for the review William Your Recertified Seagate ST1000DM003 1TB hard drive had put in a good service and was actually in its second life. Your enquiry "CANT ACCESS DRIVE OR DATA ESPECIALLY MY ENCRYPTED PASSWORDS" puts in perspective the issues of storing not only data but passwords and security keys. R3 Data Recovery Ltd is one of the few high security labs in the Uk trusted by every type or organisation and individuals. For those looking for data recovery specialists beware that data theft is as much a problem as data loss. Always Pick a reputable company data recovery service like Team R3 www.r3datarecovery.com The data recovery hospital.

“Outstanding”

Helpful Report

(CAVERSHAM) -

“Great service from a great great team super quick and no messing around they do exactly what they say they will do at the price they have quoted cant recommend these guys enough.”

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(HULL Data Recovery 0148 2966282) -

Glad we could be of service Paul and that your contact through Linkedin was able to point you in the right direction. For those reading do not assume SSD are more reliable than HDD should not forget to backup. In reality SSD are not just faster in use they are faster to die and fail if used a lot. The growing number of failing SSD needing data recovery follows the uptake of SSD in laptops and macbooks. Ultimately it comes down to backing up data. If you do not have an up to date backup you may need Team R3 ! Andy R3 DATA Recovery 0800 999 3282 www.r3datarecovery.com

“Very reasured on my initial call, very calm expert advice Always answer a call”

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(Exeter Recovery 0139 2956282) -

“Great service , got all my files back. Really good coms was updated at each step.”

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(Aldershot Recovery 0125 2213282) -

Hi Will, Following your enquiry "My backup internal hard drive has failed .Its not detected by the OS. I have removed it and put in an external cradle , tried on 2 other PCs nothing." Cradle is working fine with other spare drives . One of the six heads in the drive was preventing the drive from reading and needed a head stack replacement. Fortunately the drive was not over filled and all but one file was recovered fully from over half a million files. Folders - 81713 Files - 571644 ( 1050.03 Gb) Normal Files - 571643 Problem Files - 1 R3 Data Recovery are constantly recovering these Seagate Barracuda and carry many revisions in stock, however this particular donor was sourced from another supplier. The head stack surviving and now added back to our stock for future use. For those reading this R3 Data Recovery carry a catalogued stock of over seven thousand working hard drives used as donors. We do have to order some drives but most are in stock and the stock is continually updated. This ensure the lowest cost of data recovery from failed hard drives. Andy and the TeamR3 0800 999 3282 www.r3datarecovery.com

“Superb service. Great communication and explanations of the process.”

Helpful Report

(Romford 0170 8902282 Data Recovery) -

Many thanks for your review Micah Glad we could be of service when your SanDisk 128GB Ultra thumb drive failed. R3 are recognised as one of the best data recovery labs for unrecoverable devices. Based in Sheffield at Security House the team have a national network of referrers and a local number for Romford Data Recovery 0170 8902282 as well as the national freephone 0800 999 3282 Find out more on https://www.r3datarecovery.com/romford/

“R3 managed to retrieve data from a badly damaged hard drive. Professional service and communication throughout.”

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(Sheffield Data Recovery 0114 4081929) -

Thank you for the opportunity to recover the unrecoverable !. From your enquiry "Currently not sure on manufacturer (likely to be Seagate) and capacity (laptop is not with me but will find out soon as possible). Have been informed that the problem is probably stuck heads, with beeping coming from the HD. The laptop it was in is a HP, probably at least 3 years old at a guess. Not sure if this has any bearing on it, but I only require up to perhaps 10 GB of folders/files recovering from the HD. If possible, email correspondence preferred. Thanks." The Seagate Firecuda ST2000LX001 rebuild and recovery was carried out at Security House with over of 1.5 million files - and just 445 affected by the head crash R3 Engineers rebuild and recover drives declared unrecoverable by the largest labs in Europe and US Folders - 191236 Files - 1553133 ( 170.14 Gb) Normal Files - 1552685 Problem Files - 445 A British success story in Sheffield UK 0114 4081282 Freephone 0800 999 3282 https://www.r3datarecovery.com/sheffield/

“Excellent customer service and amazing service. Out of 100s of video files only a few were not silly restored (as they had no sound) all else came back!”

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(Onibury Shropshire Data Recovery 0174 3617282) -

Thank you for the review Tom From your description and notes taken in the call " (no clicking buzzing or beeping - all heads working - no screeching ) LaCie / Seagate (Approx 1TB Data) exFAT MOV/MP4" The Seagate ST5000LM000 drive was recoverable without the need of a rebuild, and over 1.4tb of video were recovered. There were a few affected by the head landings but a good outcome overall. Glad we could be of service Andy and the team at R3 www.r3datarecovery.com 0800 999 3282

“Really helpful. Fair price.”

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(Nottingham Data Recovery 0115 7401031) -

Glad R3 could be of service with your Western Digital 2TB WD20SDZW-11JJ8S0 "I've had the problem diagnosed as a broken laser platter so I need the data rescuing please. The data is fine. I've been told to stress that clean air is needed for the recovery. If I could have a quote, that would be great. Thanks" Several months after the initial enquiry at Christmas we we received the drive and sourced the matching donor. The rebuild was completed successfully but the file system had been severely damaged from the previous attempts to gain access to the drive. Despite the initial file system showing very little data it was found that most of the data over 60gb was in good condition although unlinked . Folders - 684 Files - 15078 ( 8.72 Gb) Normal Files - 13820 Problem Files - 1258 The recovery although successful and done to the highest possible success rate, was compromised by the numerous software recovery attempts and is why we always recommend to our prospective clients to not take risks with a failing drive if the data is important. A good outcome in a bad situation. www.r3datarecovery.com 0800 999 3282

“Brilliant service will definitely recommend to others”

R3 Data Recovery 5 star review on 15th September 2021

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(LLANDYSUL Data Recovery 0179 2909282) -

Hi Kelly Thank you for your review of R3 Data Recovery Following your enquiry we were able to recover over 111,000 files with just 24 affected by bad sectors caused by the head crash. "The computer was dropped on the floor. Have taken to another IT consultant but they couldn't save the pictures on the hard drive. Was advised to contact you to see if you could save my family photos" Donor was sourced from stock and the rebuild solved the weak head fault and ensured the maximum quality of the data recovered. Another review for Andy and the team at R3 0800 999 3282 www.r3data recovery.com

“Absolutely fabulous service from start to finish. Everything was completed ahead of schedule and as promised. We can recommend R3 without any hesitation.”

R3 Data Recovery 5 star review on 9th September 2021

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(Valencia) -

Thank you for the review Le Roy Glad we could help you with your broken connector on your SanDisk Cruzer Blade. Andy and the team at R3 Data Recovery Britain's Data Recovery Hospital

“The process was a little confusing but it was good in the end and they got the data back”

R3 Data Recovery 4 star review on 8th September 2021

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(Castleford Data Recovery 0113 4001998) -

"External Hard drive, upon doing checkdsk looks to be an issue with the master boot record, but we couldn't get in it .." Following your enquiry we were pleased the data needed by your client was identified and just 10 files from 45,000 were affected by the damaged head in the Seagate ST1000LM035. Thank you for your review Andy and the team at R3 Data Recovery Security House Sheffield Britain's Data Recovery Hospital

“An excellent service. All of the data was recovered successfully. Over 15 years worth of privacy and IT stuff. I was lucky enough to know quite a bit about IT hardware and not to touch the HD nor to attempt repairing myself. Searched online and found R3 Data Recovery. I was very impressed with their facilities but also assured swing they have a very nice clean station. Having experience in repairing Hard Drives (corruption problems, hardware such as logic board, faulty head, or scratched platen). In my case I was 99% sure that it was a head problem therefore I stopped the HD and removed safely to avoid further damage. R3 Data Recovery did the rest. I have never been so happy of being billed as this means that recovery is possible with great success rate. No repair, no fee. These guys know what they’re doing and definitely recommend! If I could rate more I’d give 10/5.”

R3 Data Recovery 5 star review on 7th September 2021

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(LETCHWORTH GARDEN CITY Data Recovery 0118 4181494) -

Thank you for your review Petros, You were right to stop, your enquiry helped Team R3 Data Recovery to give an accurate cost from the outset. After the rebuild the image made was all but complete with just a few UNC errors. The recovery statistics are testament to the success rates and quality of the work done and service provided by TeamR3 Britain's Data Recovery Hospital. Folders - 32143 Files - 454987 ( 600.15 Gb) Normal Files - 454982 Problem Files - 5 "I've got a WD My Cloud 2TB NAS which was accidentally dropped. Attempted removing hard disk and trying to detect via Linux but no luck. It sounds like the disk its spinning but isn't being detected by the system(s) (linux, windows & my cloud). There's roughly 700GB of data to recover. More details on the drive: SATA/64MB Cache (WD20EFRX), Nasware 3.0, WD Red Nas Hard Drive. Could you please drop me an email with a price for both Standard & Emergency service level. Thanks & Regards,"

“I would recommend you guys any time.. Thank you for saving my life and restoring my hard drive. 100%”

Helpful Report

(London E1 Data Recovery 0207 1180419) -

Glad we could be of service Cleon From your enquiry the drive was degrading and running chkdsk had made the situation worse. - Spinning fine. - No mech noises. - Can see the drive but not accessible. - Can't access my files but sees the drive. Diagnosis Drive is showing SMART entries for relocations Folder structure has been chewed up by CHKDSK R3 engineer converted the USB drive to SATA and was able to regain control of the heads without the need of the additional expense of a rebuild. Although this was a good recovery some of the file system was damaged. For those reading this looking for help with data recovery, it is important to stop trying to access a drive that has begun to degrade if the data is important or precious. If you need help contact R3 Data Recovery on 0800 999 3282 or use the contact form on www.r3datarecovery.com

“I had an external hard drive with all the family photos and photography college work on that failed to be recognised by my laptop. I researched repair options and decided it was too important a job to trust to YouTube. I took it to a local market trader who was unable to help, however, he gave me the details of R3 Data Recovery (a previous customer had success with them) I called for a quote, and sent it off for initial investigation. I was then sent a list of files that could be retrieved and a list of 'problem files. and asked if I would like to proceed with further work to retrieve those. I went ahead. The upshot was they were very professional, from the initial call, through to the method of sending the disk back and subsequent update communications. The files were supplied back, on a replacement external 1tb hardrive (additional cost, compatible with Amazon so that seemed fair) I was advised to back-up this external drive with a 2nd and store away from home, for security which I'm in the process of doing. Whilst the price did creep up, I was happy with the service.”

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(Leeds Data Recovery 0113 4001982) -

Hi Toni In this case the drive did need two donors and rebuilds to maximise the quality of the recovery from the Western Digital WD15EARS-00MVWB0. This 1.5TB drive had served a decade and was problematic but the recovery costs were kept down as there was only a relatively small amount of 80 GB of data needed which helped reduce what could have been a long and expensive recovery had the drive been full. Glad we could be of service, we do our best to maximise our success rates in order to keep costs down. Technically many DR labs would have declared this one unrecoverable because of the additional work and specialist data recovery equipment and expertise needed. Andy and the team at R3 Britain's Data Recovery Hospital Leeds 0113 4001282 Freephone 0800 999 3282 https://www.r3datarecovery.com/leeds/

“Brilliant service. Recovered my Mac data from complicated situation. Kept in touch the whole time, worked very quickly. And were a much better price than other companies. Would 100% recommend to anyone!”

R3 Data Recovery 5 star review on 13th August 2021

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(Ipswich Data Recovery 01473 569282) -

Thank you for your review which can help others looking for a real data recovery lab. From your enquiry "I dropped my 2017 MacBook. The screen broke so took in for replacement. When they unscrewed the back, they discovered the motherboard is broken. Are you still able to retrieve data? And a rough quote please" In this case the onboard SSD was affected as well as the LCD connector which had been torn from the logic board as well. R3 have highly skilled micro soldering technicians who were able to make temporary repairs to facilitate gaining access to the onboard SSD to recover the data. Glad R3 could be of service. Andy and the team at R3 Data Recovery

“Fantastic service I have never needed the use of a data recovery company and I had all the nerves we all have. They answered all my questions before during and after. Quick service very reliable will recommend in a heart beat!”

R3 Data Recovery 5 star review on 12th August 2021

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(Bridgewater Data Recovery 0292 1971282) -

Thank you for your review James Glad we could be of service recovering data from your Western Digital WD10EZES-40UFAA0 drive which had begun to fail after 8 years of dependable service. Andy and the team at R3 Data Recovery

R3 Data Recovery is rated 4.7 based on 576 reviews