R3 Data Recovery Reviews

Name: R3 Data Recovery
Address: Security House Royds Mill Windsor St, Security House Royds Mill Windsor St, Sheffield
Rating: 4.74

4.7 Rating 576 Reviews

95 %

of reviewers recommend R3 Data Recovery

Company Reviews

Metrics

Info

4.7

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

Visit Website

Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St,
Security House Royds Mill Windsor St
Sheffield
S4 7WB

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R3 Data Recovery 5 star review on 8th February 2023

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient-Rapid-Sucessful! I don't know how bad my external hard drive was but I know I needed the data recovered. I tried a local company and they were no help at all. These guys had the job sussed in a matter of days and a cost-effective proposal that suited me perfectly. Once agreed, the job was completed quickly and I'm back in touch with all my data. Thanks very much!”

R3 Data Recovery 5 star review on 4th February 2023

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Thank you Chris glad we could be of service with your degraded Seagate Barracuda ST2000DM001 hard drive which failed after a power surge. All 166497 files were recovered successfully by the team R3 data recovery specialist assigned to your case.

“A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.”

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“Excellent service.”

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“The R3 Data Recovery team are outstanding in every way, going above and beyond in all areas. Communication was great, making time outside of working hours to explain the situation and their plans. They worked tirelessly to get a positive outcome and I would wholeheartedly recommend them to anyone who needs their help.”

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“I was sceptical that R3 could recover the encrypted data from my Android phone. I shouldn't have doubted them, their service was quick and efficient. Very gratefull - thank you.”

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“Swift successful recovery of Data - thank you”

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“Excellent communication during the whole process. Was even able to have my device collected from my house and taken to the lab on the same day so the engineers could get started. All files recovered within 24 hours, couldn't be more grateful.”

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“Excellent service”

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“Unfortunately despite the majority of the service being very good, when the data was returned it inexplicably contained hundreds of pictures belonging to someone else. Very worrying about the safety of my own data. Raised the issue but received no explanation”

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Hi Andy This has been escalated for investigation I will look into the situation which is not one that comes up very often and in those cases can be the result of other users, previous owners of a phone . I have resent the file list of the recovered data, can you reply asap and direct me to the folder location(s) and specific files found not to be yours. Andy

Hi Andy Following our discussion and the investigation to understand the mix of photos, the corrective action was to collect the encrypted drive for wiping and copy the Smartswitch Folder to a new password protected drive and returned. Your data had not been shared. I hope you are satisfied with the follow up process. Andy at R3

“Good service”

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(Birmingham) -

“Fantastic service! E-mails were answered quickly and informatively, and the recovery team managed to get all of my data back for me in great time. I've learned my lesson about backing up my data but if anyone I know ever needs their data recovered, I'm absolutely going to send them this way.”

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“R3 were able to recover all the files I needed from my hard drive. Communication was excellent, really quick, clear and efficient. I was very impressed with the level of service and felt reassured throughout the process.”

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“Excellent service. Very pleasant and helpful staff. Would have been 10 but very bad service from Parcelforce .”

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“I had an issue with a memory stick and lost 2 years' worth of designs. sent the damage stick to R3 and they recovered everything in less than 2 days. Fast and professional service, and was kept informed throughout the process.”

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“Efficient polite service”

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“So after 20+ years of chancing my luck with no data backup my laptop one day wouldn't turn on. Slightly worried I bought another laptop and fitted the drive to transfer the data. But oh no that was dead. After looking around and reading reviews I messaged R3 late one Saturday night. 5 mins later I had a reply! Very professional and had all.my data recovered in the quoted time. I can't praise them highly enough. Of course I now have a nas drive and second backup of all my data.”

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“Fantastic service, kept well informed throughout the process. All questions answered promptly. Sending Hard Drive easy, clear arrangements, likewise on return following data recovery. Many thanks to Andy, Will and Nick. R3 Data Recovery are the real deal in a sector where sadly too many scammers operate.”

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“Saved my life! Thank you so much 😁”

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“Fortunately, they were able to do a geat job for me for me after a hardware failure inside a WD 2 terabyte external drive. The vast majority of files were recovered. The interaction with them was very good, they made no promises that they couldn't keep and were very swift in response. The cost of the work i found quite reasonable ( first and hopefully only time user!) - but then again it really depends on what value you put on your own threatened data (backed-up personal photos & work files).”

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“Fantastic service. Saved so much data from our broken harddrive. Excellent communication. Totally recommend!”

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R3 Data Recovery is rated 4.7 based on 576 reviews