R3 Data Recovery Reviews

Name: R3 Data Recovery
Address: Security House Royds Mill Windsor St, Security House Royds Mill Windsor St, Sheffield
Rating: 4.74

4.7 Rating 575 Reviews

95 %

of reviewers recommend R3 Data Recovery

Company Reviews

Metrics

Info

4.7

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

Visit Website

Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St,
Security House Royds Mill Windsor St
Sheffield
S4 7WB

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R3 Data Recovery 5 star review on 8th February 2023

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service”

R3 Data Recovery 4 star review on 5th September 2016

Helpful Report

(Warrington) -

Many thanks for the review Hazel The WD Passport is generally a very reliable drive but as with any storage device it can become inaccessible due to physical damage or electrical interference / electronic failure due to power fluctuations on the computer they are connected to. This was another full recovery with the data quality 99.69% with 309GB in total transferred to a new portable drive and sent back at the price quoted at the outset. Andy and the team at R3 Data Recovery

“Excellent service, they recovered everything that I'd lost. Thanks”

R3 Data Recovery 5 star review on 5th September 2016

Helpful Report

(Teeside) -

Unfortunately even a nearly new drive can fail if it is subjected to external interference beyond its design parameters. But WD drives are generally better quality and providing they are not subjected to software recoveries after a drop or knock, they will be fully recovered by the team at R3 Data Recovery. In this case 99.82% data integrity of a full recovery of 208.6GB of data. Many thanks for the review Andy and the team at R3 Data Recovery

“Good Communication. Efficient. Will use them in the future.”

Helpful Report

(Wednesbury) -

Many thanks for taking the time to review our services. Whilst we appreciate any feedback we also do not advertise the companies our clients work for or are mangers of. Many websites claim to be engaged by well known companies and emblazon the brands and logos of well known organisations that they claim to work for. As a company working for some of the largest international and British companies we are under NDAs not to publicise data loss or data breaches. but we appreciate any personal reviews and do our best to assist those affected by those who mislead their clients. R3 Data Recovery is developing its scale of operation to handle the ever growing demand for its class leading success rates.

“R3 Data recovery was able to completely recover all data on my crashed external hard drive when several other data recovery specialists said that data could not be recovered. The old hard drive could not be used but R3 Data Recovery provided a new external, proprietary brand hard drive with all the data on it in the same file format and folders as the original. It was ready to use immediately with no need for review and editing. Turn around time was only 4 days and there was after hours support as well. Most of the data was my professional work data and so its complete recovery saved me immeasurable trouble and time. Unbeatable service and value for money, R3 Data Recovery should be everyone's first recourse for data problems”

R3 Data Recovery 5 star review on 4th September 2016

Helpful Report

(Coalville) -

“R3 Data Recovery was able ot fix a broken down USB stick. Thank you.”

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(Fulham) -

Glad we could be of service and many thanks for the review of our emergency Integral memory stick data recovery service. Andy and the Team at R3 Data Recovery

“They literally came to the rescue! Hard drive failed on the Friday before August bank holiday, our magazine had a deadline for 31st August. R3 Data Recovery picked up the hard drive from South London, took it to Sheffield, rescued the data the next day and started to upload the most important files to us, available to download on Sunday... deadline met, no embarrassed faces required to explain what happened. The young people working on the project have only enhanced their reputation and it's all down to R3 Data Rescue. Forever grateful! This is the article that wouldn't have existed. http://www.disordermagazine.com/music/stories/love-or-money-marilyn-is-back”

Helpful Report

(London) -

Hi Andy and the Disorder Team Keep up the good work, glad we could assist. Despite the travel distance and London being a city full of London Data Recovery Labs - when it comes to data recovery R3 are actually more cost effective and successful in recovering data from dropped hard drives. Our emergency courier collection service and data recovery cost is still actually a lower overall cost thanks to our higher success rates and investment in engineers and equipment, and economy of scale of operation. Despite a scratch at the start of the platter the drive was fully recovered and over 80GB of video and post production project files uploaded for fast availability. Thank you for the review. Andy and the team at R3 Data Recovery

“I was very hesitant about using a data recovery service, particularly working in IT myself, as I know there are so many fraudulant services being advertised. But having spent a little time checking out R3, I decided to proceed. Great service, great communications, and all done with data returned within a few days. Spot on guys and thanks. :-) If I have issues again, or if I hear of others who are as hesitant as I was, I will be sure to contact you.”

Helpful Report

(Basingstoke) -

“Like most of us I had intended to "back up" my data. I even had a hard drive separate from my computer - but this tended to be used as frontline data storage and the "back up" was included and thought "safe". When it failed I thought many precious and unique files were lost. My local repair shop could not help and then I saw R3 on an internet search. Perhaps it was a bit expensive, but the return of those files together with a new hard drive and the confidence of all those to whom I spoke were worth every penny. I even have two extra hard drives now. Having R3 and all the team on the other end of the phone is totally reassuring and I cannot recommend them highly enough. As they say, a friend in need is a friend indeed!”

Helpful Report

“R3 retrieved data from my failed 2TB external drive. I was updated frequently throughout the recovery and delivery process. They also supply you with a file inventory of what has been retrieved from your media. An Excellent Professional Service. Thanks!”

Helpful Report

(Bristol) -

“After a nightmare experience with a DIFFERENT company, who took a large sum of money for nothing but corrupt files and spent another 2 weeks prolonging the problem, avoiding calls and being unfathomably unhelpful - I went to R3 for help, who managed to return all my files within 2 days at half the price. Even after the job was complete they have still been helpful and reassuring in every way. I would highly recommend R3. I have found negative reviews in regards to the other data recovery agency, I wish I saw them earlier.”

R3 Data Recovery 5 star review on 12th May 2016

Helpful Report

(York) -

Dear R3 Client We are routinely helping the victims of this competitor and indeed we are under attack from their posting of fake negative reviews about R3 and they are regularly posting fake positive reviews on TrustPilot and Google Plus. You can read more here http://www.datarecoverycompanies.co.uk/fields-rapid-data-recovery-specialists-i615.html

“Very efficient. Kept me informed at each stage what was happening and what would happen next.”

Helpful Report

(Maidenhead) -

“i have had the good fortune to have found Andy the data doctor from ABC Data Recovery again.To see what he and his team has built at R3 needs to be seenl. When I needed help with my clients server failure he brought together resources to get the job done as no other company I have dealt with before can. His fast response, dedication to service and willingness to help is quite unusual. It is only when you have used a number of data recovery companies over a decade can you recognise a real leader. His determination to deliver on his goal of building a data recovery lab of the highest calibre engineers is inspirational. Despite his trials and tribulations and the murky depths that some in DR operate he has stood up for consumers and businesses regardless of the personal cost. Recognise as I have the dedication it must take to spend on the development of others so that more of us get access to a data recovery lab that is cost effective. Well done Andy and the team at R3 and thankyou again. Al”

Helpful Report

(Peterborough) -

“Absolutely fantastic service. On a number of occasions I have had clients lose data to drive failure and not following proper backup procedures, and every time I've called on R3 they've done the job quickly with no fuss. They've even pointed out on a number of occasions that expenses like this are often covered on business insurance, which my clients were not aware of. Wouldn't hesitate to use them again”

Helpful Report

(Chester) -

“My portable external hard drive failed (which had both business files on and also my photograph album for the last 20 years!). I contacted Andy after reading reviews on line. My hard drive was picked up by courier within 2 hours, my data was recovered (100%) and then sent back to me within 6 days (again by courier). At all stages, I was kept up to date with progress. A fantastic service, much appreciated and one which I will recommend to friends, family and work in the future. Many thanks Jim”

Helpful Report

(Liverpool) -

“7-10 working days turned into 6 weeks with me needing to call weekly for updates. I was never contacted when there was an issue, and never got an response to one of my emails. I could go into further details but it says 'a quick review'. Improve your communications please.”

Helpful Report

(Gloucester) -

Dear Kimberley, It saddens me that you could not see the positive aspect of our efforts to help you and you think we need improvement. R3 is continually developing in an environment much like a war zone for hundreds of stressed, emotional and concerned data recovery clients. A full recovery of your data at the cost quoted was delivered despite it being a much more problematic case than described. We take reviews seriously and it is appreciated but as a student you should be more understanding of how much resource and energy has been given to help you when no one else would. In response we did help you and at a significant loss to the company we persevered when most companies would wash their hand of such a problematic case and consumer. I am sorry you felt you needed to ring for weekly updates, it did not speed up the process it actually hindered it. The lab, it's engineers and their assistant take great pride in achieving the highest possible success rates. R3 systems are developed to achieve what some others say is impossible for the cost. We could have put you on an emergency / escalation at significantly more cost but in reality it would only have reduced the overall time by a few days at best. You were extremely fortunate that R3 Data Recovery is a real Data Recovery Hospital and does not let data die without a fight :-) All the best Andy and the team at R3 Data Recovery

“Very prompt and efficient service with excellent technical backup for non geeks like myself”

Helpful Report

(Aldershot) -

“I was really impressed by the level of professionalism. Kudos guys, you rock!”

R3 Data Recovery 5 star review on 25th March 2016

Helpful Report

(Camberley) -

Samsung S6 Galaxy damaged - Recovery of photos. Many thanks for the review. Glad we could be of service. R3 Data Recovery

“Thanks for finding my work. I feel better would you be able to send it on a new USB I will send payment first eg a cheque I don't have online banking moderate IT skills thanks anne nowak”

R3 Data Recovery 5 star review on 18th March 2016

Helpful Report

(Leicester) -

Hi Anne This was a quite involved case to recover a Microsoft works .wps file which was overwritten by a blank version of the same file name and then an upgrade of Windows to a newer version further compounded the corruption in the recovered versions of the file needed. This required an extraction of the text from damaged files and piecing together as much of the 135 pages of the document as possible which made up several chapters of a book. Thank you for your feedback and I trust you recognise the lengths we go to as a company to help those unfamiliar with computer files, file systems and the complications of a finding a lost document within millions of results purely from a few keywords.

“Excellent professional service which I would Hughly recommend”

Helpful Report

(Smethwick) -

Thank you for your review - glad we could be of assistance with the Toshiba 8gb memory stick recovery

“Fantastic service from start to finish!! Recovered data & had it back to me nice & quick life savers!!”

R3 Data Recovery 5 star review on 17th March 2016

Helpful Report

(Wigan) -

Hi Craig Thank you for the review for the recovery of the Western Digital 160GB WD1600JS-75NCB3 R3 Data Recovery

R3 Data Recovery is rated 4.7 based on 575 reviews