Quickbit Ltd Reviews

Name: Quickbit Ltd
Rating: 4.61

4.6 Rating 1,107 Reviews

91 %

of reviewers recommend Quickbit Ltd

4.6

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Quickbit Ltd:

Quickbit Ltd are an online electrical wholesalers, shipping out to customers all over the UK with cable cut to length and some of the best priced down lights in the U.K

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Phone:

01244288138

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Quickbit Ltd 5 star review on 22nd July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed a order and the payment service failed and didn't send me my product. They contacted me asking for payment however it was required for a urgent job and the window had been missed.”

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Posted 3 weeks ago

“My delivery is currently 2 days late and the tracker says it still hasn't been dispatched”

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Posted 1 year ago

“Still waiting for my delivery a week later Contacted sales promised to get back to me never did 🙁”

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Posted 2 years ago

“The product range is good, but I have only given 2 stars as the delivery service they use is appalling my order was split up into 2 parcels the second one took 2 weeks to arrive, they sent messages over several days saying your order is out for delivery today but it never showed up despite making sure someone being there all the time. In summary a poor SLOWBIT experience”

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Posted 2 years ago

“Delivered to the invoice address not the delivery address. Had to arrange it to be delivered to the right location.”

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Posted 2 years ago

“Placed order based on next day delivery service which I qualified for, I had to chase several times and delivery eventually arrived 1 wk later than required.”

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Posted 2 years ago

“Not impressed with delivery times. Promised to dispatch next working day but this didn't happen. Reason given as a warehouse issue.”

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Posted 3 years ago

“The product arrived well wrapped and on time. BUT It makes a noise. It whines. I have several of the non waterproof versions of this light at my home and they are all silent”

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Posted 4 years ago

“Order disappeared and no response to an email query. Dealt with efficiently after a tel call however”

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Posted 4 years ago

“Product fine but it was billed as next day delivery and finally arrived after several chasing phone calls seven days after order, wrecking my plans.”

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Posted 4 years ago

“20 cleats ordered. 13 of one type and 7 of another type sent. (See picture) Only the 7 fitted the cable sent which was also on the same order. Spoke to Dylan in customer care who arranged for 13 replacements to be sent which I received the next day. More care needed.”

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Posted 4 years ago

“Still waiting to receive my order !!! Speedy delivery ?! No communication to say if there is a problem with the order.”

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Posted 4 years ago

“There’s no point in sending me a review request when I haven’t received my order. There’s no need to post this comment.”

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Posted 4 years ago

“Ordered three items only one delivered so can’t finish the job those items were for, had to cancel the tradesmen which has now cost me more money. All items were in stock and not had a reply back saying why someone has messed up, had they spoke to me or advised the reasons why my items ordered We’re not delivered I would be more understanding.”

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Posted 4 years ago

“I made an order 4-5 days Ago and didn't receive a confirmation email. My delivery didn't come next day as described and I still do not have it. I am unable to track the item as I have not been sent details and I emailed yesterday to confirm they have received my order and no reply as of yet. Not good. Was hoping for a sooner delivery which is why I used Quickbit when comparing to other sites.”

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Posted 5 years ago

We apologise for the delay you experienced after placing your order, our couriers Royal Mail and DPD are currently experiencing some delays given the current situation in the country and it looks like you're one of the few cases that has suffered as a result of this. If you'd like to contact us either by email at sales@quickbit.co.uk or by phone on 01244 288138, we'll be happy to refund your postage as a good-will gesture.

Posted 4 years ago

“wrong colour, not invoice inside, disappoined”

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Posted 5 years ago

“I did think quickbit were decent but taking money that was not owed to them and keeping it for 2 months is not cool... This is my go to website for these kind of things, everything was good until I cancelled an order a couple of months ago. I kept being told that the refund had gone through. Waited and checked the credit card bill - nope. Rang up again, they assured me that its all gone through again. luckily I checked again and it did not. If i hadn't remembered to check each month they would have just kept the money. No one ever rang me it was up to me each time to keep chasing it. If you do that to enough people sure you'll make a load of money off those who don't check but it is not acceptable.”

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Posted 5 years ago

“Ordered two rotary switches both faulty as yet had no response from quickbit”

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Posted 5 years ago

Hi Peter, As noted in the last review comment, we're still awaiting a reply from you regarding the exchange service offered. I will include the quoted email below. Kind regards Quickbit Quote: "Hi Pete, Would you be available for us to offer an exchange service tomorrow? We can collect the faulty items and deliver the replacements at the same time with DPD. Please confirm before 2pm today if possible so we can get them on our vehicle. Kind regards Quickbit"

Posted 5 years ago

Hi Peter, Further investigations to this new and updated range has highlighted that these isolator's do now have a staggered terminal setup. This just means it's a slightly wiring configuration. If you need any further assistance, please contact our team on 01244 288 138. Kind regards Quickbit

Posted 5 years ago

“Ordered 100 meters of 4mm 5 core swa cable and 4 swa gland, got the cable and 4 swa cable cleats, no glands.Phone up sales department in the morning to find out what happened and was told the sales person dealing with my order would be in touch, still waiting to hear from the sales person 4 hours later. Not a good start to my first order with the company.”

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Posted 5 years ago

“Delivery was late and unlocatable for a short period. I ordered on the Monday and eventually Thursday afternoon most of the order arrived but missing some of the order. I rang the company and asked for a refund of the undelovered parts. Am currently awaiting the refund. The price is what tempted me to change suppliers but I'm going back to my old suppliers as everything is next day.”

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Posted 6 years ago

Quickbit Ltd is rated 4.6 based on 1,107 reviews