Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful. Steph and Rob found the ideal car for me and Steph also phoned today after I collected the car Saturday to check I was happy with it. Would definately recommend them.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Brimmell, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Rob, Steph and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Andrew Frost was very helpful and clearly understood what we where looking for. He knew all the financial options available and a great help.”

Helpful Report

Posted 5 years ago

Dear Mr Walton, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Andrew and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from start to finish. Staff extremely welcoming and knowledgable. Thanks to Steph and Rob for being so helpful.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Schofield, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Rob, Steph and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Absolutely delighted with our recent trade-in and purchase with Quest Braintree. Bradley who we dealt with made the whole process enjoyable. This was our third purchase from Quest and will definitely use them again. Thoroughly recommended.”

Quest Motor Group 5 star review on 4th November 2019

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Hayes, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The overall car buying experience was made very easy. The professionalism and helpfulness of Andrew the sales assistant was a credit to your company.Many thanks”

Helpful Report

Posted 5 years ago

Dear Mr Rook, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Andrew and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Was a good service could not fault anything glad l came to quest motors”

Helpful Report

Posted 5 years ago

Hi Mr Marjurum, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“good sales service in dealing with a purchase of a used car with trade-in”

Helpful Report

Posted 5 years ago

Hi Mr Claydon, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we're always striving for 5-stars and we hope that you'll feel we have improved enough to leave us a 5-star review during your next visit. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I found them very helpful, thorough and honest, which you don't always experience when buying cars. Richard Hubbard is very good at his job and I would thoroughly recommend The Quest Group to anyone.”

Helpful Report

Posted 5 years ago

Hi Mrs Carroll, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Richard Hubbard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent car buying experience! Andrew was friendly, knowledgeable & professional. Communication was excellent and Andrew made the whole process easy. After the test drive he made sure it was possible to take the car the same day. A pleasure to deal with, thank you.”

Helpful Report

Posted 5 years ago

Hi Mr Emsden, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Andrew and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Nick was very helpful and a nice guy to deal with. Very happy with my new van and the deal.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Mr Penning, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Nick and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We were attended to by Geoff Leland & his team who were all friendly & informative & were eager for us to get the best deal for the car that we wanted. This is the second car we have bought from quests & we would recommend them for their very good sales & after sale service. .”

Quest Motor Group 5 star review on 28th October 2019

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Mr Harris, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Geoff and the team! Thank you for your continued custom. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Not only are all the staff up to date with all the Cars, they are all animal lovers and that says a lot about them, we are very pleased with our Ignis what a cracking little car and we would like to say a big thank you to you all the staff at Quest Maldon Cheers.”

Helpful Report

Posted 5 years ago

Hi Mr Buckley, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto all of the team! If we can be of any further assistance, please don't hesitate to get in contact with us! P.S. It's great to hear you love animals as much as we do. We're just about to announce that we're going to be supporting a local animal rescue shelter over the next year :)! All the best - The Quest Motor Group Team

Posted 5 years ago

“Well, what can I say about Bradley, he is a bit of a star really! I phoned a week ago last Friday with an urgent request for a small used van with an even smaller budget and by the following Monday we were all but sorted, we drove out of the forecourt last Friday pleased as punch with our lovely shiny black used Berlingo - thank you Bradly and anyone else that was involved in the procedure! One happy customer :o) Best regards Julie Livermore, Erikson Services Limited”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Mrs Livermore, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Salesman covered all relevant points good service. Will see how things progress still early days.perhaps another survey in six months!”

Helpful Report

Posted 5 years ago

Hi Mr Wood, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly and helpful staff. I took my C1 in for service and ended up with a brand new one!”

Quest Motor Group 5 star review on 26th October 2019

Helpful Report

Posted 5 years ago

Hi Mr De, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Having dealt with you before ,the same level of customer care was had on both occasions and I was very happy ,Thankyou”

Helpful Report

Posted 5 years ago

Hi Ms Fairman, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I purchased my new car from quest in braintree helped by Simon Ryan who made the whole process so quick and easy. The aftercare from Simon and quest was amazing and second to none and I will definitely use their service again in the future.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Miss Hayward, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from a friendly and knowledgeable team. Found the car I wanted and for a good price.”

Helpful Report

Posted 5 years ago

Hi Mr Prior, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly and efficient Dealership.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Mrs Bartlett, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Braintree Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! Your honest feedback is valued and I have passed this onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly and a pleasure to deal with”

Helpful Report

Posted 5 years ago

Hi Mr Allen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews