Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy good service would recommend them”

Helpful Report

Posted 3 years ago

Dear Miss Arnold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Brilliant service from all staff. So helpful and friendly.”

Helpful Report

Posted 3 years ago

Dear Ms Clow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“We couldn’t recommend Quest Motors enough - they made the usually stressful experience of buying a car a very enjoyable one! Oliver was fantastic and found us the exact car we wanted (even though we were very specific!) within a few days. All the paper work was sorted by Quest (including the tax, MOT etc) which made everything run smoothly. Oliver kept us updated throughout the process and the car was delivered to our home. We love our new car, it’s absolutely perfect and has been checked over by Quest which gives us the assurance we need. All in all Quest Motor Group have been amazing and it was a seamless process and we can’t thank them enough!”

Quest Motor Group 5 star review on 1st April 2021

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Miss McMahon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This is the 3rd car I have purchased from quest. It’s been a great peace of mind purchasing and servicing my cars with a trustworthy, reliable company”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“All of my questions were answered very promptly and the customer service was excellent. All information provided as required and not too pushy.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Ms Wilcock-Crane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“We found Darren very helpful”

Helpful Report

Posted 3 years ago

Dear Mrs Price, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Russell Wheatley was very professional and helpful showing a great deal of patience answering my questions”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Palmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Stephanie is a joy to deal with”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Tilley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Rob who dealt with us was very helpful”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Jolson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Quest come across as a very professional company. Everything has been very comfortable with your sales team Stephney. Nothing was to much trouble she came across as extremely trust worthy.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Winestein, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I had the best service from Steph”

Helpful Report

Posted 3 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great response and personal contact”

Helpful Report

Posted 3 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Every helpful excellent service.will recommend to others”

Helpful Report

Posted 3 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Always been happy with sales team and service staff since owning first Vauxhall Mokka in 2014. This latest purchase is a very big deal for the wife and I and we had hoped to speak with Bradley Nathan who has served us since that time but unfortunately he is still on furlough. However Peter White looked after us well enough and helped us to place order for Mokka e. Some of the definitions and costs related to 'Dealer Fitted Accessories' were unclear but Peter was kind enough to talk us through those from his home on Saturday. The only upsetting thing was that the part exchange value for our current car as give by Vauxhall valuation team online was £10,340 but because the new Mokka won't be ready for 10 weeks, the offer made was only £9,800. Peter would not consider any higher offer which was Very disappointing. The decrease represents a 5% reduction in 10 weeks, equating to a 27% reduction per year. I cannot understand how the offer made by Quest duffers so much from the Vauxhall Valuation team.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr West, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your comments and kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This was the first time I have purchase a car without test driving it and I needed to put my faith in the salesman. He answered all my questions and was easy to contact when I had a few more. Thank you 😊”

Quest Motor Group 5 star review on 27th March 2021

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Rawlins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team P.S. We love the photo and hope you're enjoying your new car!

Posted 3 years ago

“Darren Flight has gone above and beyond again to make my purchase as smooth as possible.”

Helpful Report

Posted 3 years ago

Dear Becky, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have always had a positive experience when dealing with your staff, they always are helpful, kind and professional. I come back to quest at Maldon because I trust Darren your car salesman and feel able to speak to him about any concerns re:my mobility car.”

Helpful Report

Posted 3 years ago

Dear Miss Hollis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great, personal service. Friendly, approachable staff. Made the car buying experience, stress free. Will definitely recommend to family and friends”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Mizen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I have recently purchased a new car from quest Motors. My previous car was also purchased from Quest Motors twenty years ago, sold to me by the same gentleman – Richard Cowan. Just as I did all those years before, I received excellent service and can’t thank Richard enough for his support and guidance in purchasing my new Citroen. Thank you ever so much and here’s to another twenty years!”

Helpful Report

Posted 3 years ago

Dear Mrs Wadwell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Because of covid and not meant to be open i couldn't have a test drive or have all the extras explained to me. I really only went to look not purchase.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews