Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very customer focused. Very polite and helpful. Did not feel pressured to buy a car. Professional salesman. I love my new car.”

Quest Motor Group 5 star review on 15th June 2020

Helpful Report

Posted 4 years ago

Dear Mrs Rosa, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Nothing but positive things to say about this company. Daren was lovely and made buying and trading in my car very simple and a pleasant experience. I am so happy with my Jimny, I never expected to own one. Thank you so much! I would highly recommend Quest Motor Group to others!”

Helpful Report

Posted 4 years ago

Dear Miss Fifield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us - we hope you love your new Jimny :). All the best - The Quest Motor Group Team

Posted 4 years ago

“Very professional, gave a really good deal on the car and would definitely recommend them! Sat down and took the time to go through multiple cars within my price range and help me to pick the right car for me! Very responsive to emails as well which was really helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Lloyd, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service Bradley was very professional”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Miss Wigfall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service start to finish from Darren. Very respectful of covid 19 rules which was reassuring. Very friendly.”

Helpful Report

Posted 4 years ago

Dear Mrs Searles, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“My second purchase from quest and not disappointed. Pleasant,helpful staff. Clear explanations. No hard sell. I'd recommend quest to anyone.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Knight, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly staff, clear explanation. Easy to deal with no hard sell.Made the experience pleasant. My second purchase with quest and fully expect a third.”

Quest Motor Group 5 star review on 8th June 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Posted 4 years ago

“Darren Flight made the process of buying a car very easy and enjoyable”

Helpful Report

Posted 4 years ago

Dear Mr Douglas, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“No follow up after sale at all. Had issue at point of sale with finance and was expecting a call next day for update. Never received. Also was going to help me sort out a private plate that never happened.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Lingley, We apologise for not following you up as quickly as we would usually follow customers up after purchase. Due to COVID-19, we are running a smaller team than usual and we are therefore spread a little thin. A member of team has now been in contact and we're pleased to hear you're enjoying your Range Rover! As explained, the DVLA is not operating as normally at the moment, therefore we are unable to transfer your private plate onto your new car. However as soon as the DVLA begins to operate normally, we will of course be more than happy to help with the number plate transfer. If you need any further assistant, please don't hesitate to get in contact with a member of the team. All the best, - The Quest Motor Group Team

Posted 4 years ago

“Our latest car purchase was a very different experience, Richard our sales person had to work from a car which was his office in the car park, every thing went like clockwork thanks to Richards expertise.”

Helpful Report

Posted 4 years ago

Dear Mrs Winger, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Very professional operation. Helpful and courteous.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Brunning, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Good service as usual”

Helpful Report

Posted 4 years ago

Dear Mr Brewster, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“No hassle pretty smooth transaction. Darren Flight was very helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Kemsley, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“The service I got was second to none. I always get very good service every time I go to Quest motor at Braintree. The staff all know me as I have brought many vehicles from you. I normally deal with Brad and the lovely Stef. They know what I want and get me a good deal. I would not think of going to any other dealer ship. Thank you”

Helpful Report

Posted 4 years ago

Dear Mr Prior, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Brad, Steph and all the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Very pleasant experience,looked after exceptionaly well.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Dennis, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“I found the whole process easy to follow, albeit mostly online. I was impressed by Richard Cowan the manager who help me through the process and even took time out to send me video instructions for the sat nav system , the vehicle was as stated in the online bio , I have previously purchase from your Maldon outlet and the service I have recieved has always been professional and helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Phillips, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Amazing service from Richard at Quest maldon, couldn't have done more for me, especially in these difficult times during the covid situation. Came out with full ppe for both himself and the car, many thanks”

Helpful Report

Posted 4 years ago

Dear Mr Tatum Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Good customer service”

Helpful Report

Posted 4 years ago

Hello, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Great service from Richard, really helpful. Found the telephone conversations very clear and gave detailed explanations which were very reassuring. Richard was able to answer all my questions. He was polite, professional and friendly. And one very nice car. Many Thanks Mark”

Helpful Report

Posted 4 years ago

Dear Mr Cain, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Quest Motors is a family run business and it shows in the values they support, the car I purchased is top quality and I am very satisfied, no pressure selling and Oliver Gozzett provided all the information that I required. Many Thanks.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Sexton, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews