Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant professional sales staff”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Medland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful and obliging.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Woodhouse, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great service from Russell and not pushed into anything unlike other dealerships we had been to. He made the whole process very easy for us. Would definitely recommend.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Oconnor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“In buying our new car Steph was very helpful and practical, provided a range of options to meet our needs. Service team are always friendly, helpful and responsive.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Curtis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Having changed my mind 3 times and driven various cars,I can only say that the salesman,Russel,has the patience of Job.However,I believe that I have now found a Mercedes which suits my needs”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Prior, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Great service, dealt with all matters professionally, honestly and efficiently.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Jabir, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“We haven’t picked our Range Rover Evoke up yet, but the friendly staff couldn’t be more helpful. Rob Beckwith the salesman who dealt with us was professional & friendly, it was a pleasure doing business with him. we would definitely recommend this company. Thank you Rob Beckwith”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Christine, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“i have bought 5 cars from this family dealership and family have bought a couple more. Their customer service is second to none and they are extremely good at listening to the customers needs. Thoroughly recommend giving them a try.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Ellis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visits to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Our dealing with your sales consultant Mr Rob Beckwith was of the highest order. Mr Beckwith was extremely polite professional informative with a friendly manner without being over bearing; which made our customer experience extremely smooth in turn gave us the confidence we were in safe & secure hands & our best interests & expectations were meet. We can't recommend Mr Beckwith highly enough who as our 1st point of contact is a credit not only to himself but to the Quest Motor Group . Regards SF &MF”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Freedman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Ollie couldn't have been more helpful. He sourced the ideal car for us and made the whole transaction seamless, we didn't need to lift a finger and couldn't recommend Quest Motor Group highly enough.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Lewis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Polite and friendly service, sale went through with no problems, would definitely recommend them, Many thanks Paul👍”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Goodman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Superb customer service from initial enquiry to delivery of new car.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Most helpful, informative, polite”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Carter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was really happy with the friendly, helpful service and after care”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Edwards, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service given ,great advice friendly and informative , never felt rushed or pushed.Looking forward to collecting my car soon .”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Extremely pleasant experience, and came away very happy with the results.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Miss Murray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Rob Beckwith was & is a pleasure to do business with & is credit to your organisation thus far . We have arranged to collect the vehicle on Saturday 1st of April & I will conclude my summary of our experience with your good-selves then Regards SF & MF .”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Posted 1 year ago

“We were very impressed with your salesman Mr Rob Beckwith he was very helpful in finding the car we wanted being very patient with us taking he’s time and made us feel at ease and we left your showroom very satisfied customers”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Brooks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was very impressed with your salesman Rob Beckwith he was so helpful in every way he took he’s time with us as we were unsure of what car to buy and we came away very satisfied customers”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Posted 1 year ago

“Richard was very helpful and explained everything . This is the 4th car bought from Quests and would highly recommend. Won’t go anywhere else, service is excellent.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mrs Barter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.9 based on 1,897 reviews