Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful staff, 👌 could not have been better looked after”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Ratcliff, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Russell was thorough did feel a bit pressured to make decision. And still not sure so will take few days to think over”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Clark, Thanks for taking the time to leave us a review. We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we achieved 3-stars so far in the buying process. We pride ourselves on delivering a relaxed buying atmosphere, so to hear you felt pressured to make a decision is not reflective of our culture. Where we do get multiple customers enquiring on a particular vehicle, we will let the customer know that there are other people interested in purchasing the vehicle. This isn't to put pressure on you to purchase, but to be transparent and to avoid disappointment should the vehicle be purchased by someone else. We hope that if you decide to go ahead with the purchase of a vehicle from Quest Motor Group, you'll take the time to return and amend your review to reflect the level of service we have provided. All the best - The Quest Motor Group Team

Posted 2 years ago

“Darren was really helpful and made the whole process easy, and a pleasant experience! Anyone thinking of getting a Motability car should give him a ring.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very professional, Rob beckwith was a great help nothing was to much trouble and a credit to quest motors. Would definitely recommend and would use again.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr James, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very helpful staff who were able to answer all the questions we asked.Buying a car here couldn’t have been easier.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Jackson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very nice and friendly staff 😊 highly recommended!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Jonans, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Had seen vehicle on Autitrader. Turned up unannounced. Was in your compound but delivered very quickly. Steph was very helpful and we took car out for a test drive. Paid retaining deposit and decided to purchase later that day. Altogether a MUCH better experience than we recently had with another dealer.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Marshall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very good stuff and service thanks very helpful”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Singh, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Rich Cowan very responsive and helpful”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Ricketts, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great service from Nick Mahon, sorted us out, A great van as we requested, was supplied bang on time in excellent condition.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Looked after by Kevin . Very helpful . Due to collect car on Thursday .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Webster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Kevin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Easy to deal with, informative, friendly staff”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Ms Saunders, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“From the moment I stepped through the showroom doors to the moment I sorted out the car that I wanted everything was done easily and in a professional manor by Richard. Thank you”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Newill, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellant Service from Nick Mahon very helpful And friendly approach Thank You”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Shaw, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very polite and good at what they do. Being frequently updated would make it 5 stars.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Keaveney, Thanks for taking the time to leave us a good review! We value your feedback and will endeavour to further improve our customer communication and deliver a 5-star experience the next time you visit. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic service from Quest Motor Group. They were incredibly helpful from the start, helping me through the financials all the way through to delivery of the car. Highly recommended.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Howes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Steff was very helpful”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Lawrence, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“ABSOLUTELY FANTASTIC SERVICE, DARREN AND KEVIN WERE BRILLIANT AT HELPING ME OUT WITH MY CAR. CANNOT FAULT THEIR HOSPITALITY AND MAKING ME FEEL VERY COMFORTABLE WELL DONE GUYS FOR HELPING ME OUT.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Jowers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren, Kevin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Thanks for making ordering my new car enjoyable, I always use Quest Motor Group. I did use to go to the Maldon branch, but due to the Great, trusted wealth of Customer service and always being made welcome, I'm more than happy to travel to Braintree now. Thank you for the 5-star service, as always.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Ms Bender, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Rob the salesman was efficient at his job and made me feel very welcome as a customer rated his salesman qualities”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Anderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews