Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Were very efficient in dealing with my MoT and service and even dropped and collected myself and family off at the local shopping centre”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Efficient booking for EV MOT, and courteous, effective service.”

Helpful Report

(48738) - Posted 9 months ago

Posted 8 months ago

“Excellent customer service Richard was extremely helpful when ordering my daughter’s motability car”

Helpful Report

(BraintreeSuzuki) - Posted 9 months ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Fantastic service, very efficient and did the work quickly.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr D Flight, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Do you only buy cars from essex”

Helpful Report

Posted 9 months ago

We're disappointed to see you left us a 2-star review. As you'll see from our other reviews, we pride ourselves on delivering a 5-star experience, and in the majority of cases, we're happy to see that our customers have felt like we've exceeded this. As a family-run business which has been going in Essex since 1924, we like to think that we've made every experience with us easy, friendly and enjoyable. Unfortunately we’re unable to identify you as you have reviewed us anonymously. However, we purchase cars from any location from our dealership, but our We Buy Essex Cars valuation website is primarily aimed at attracting cars within the Essex area. Kind regards The Quest Motor Group Team

Posted 8 months ago

“I have been using Quest Motors for over 20 years. They are, quite simply, brilliant, and I trust everything that they do and say 100%. Lee Barnes is a marvel and has been an asset to the company for many a year. His knowledge and advice is always spot on.”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team, and thank you very much for your loyal custom over the last 20+ years. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Friendly, efficient, keep one informed.”

Helpful Report

(48738) - Posted 9 months ago

Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 8 months ago

“Friendly and helpful service”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr S Osborne, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“A good company with a proven track record. Occasionally, a little bit aggressive on the 'phone.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr N Lockhart, Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. We are sorry to hear that we have come across that way on the phone - if you would like to tell us more, please don't hesitate to get in contact with us via helpdesk@questmotors.com or call us on 01376 321 456. All the best - The Quest Motor Group Team

Posted 8 months ago

“Great service , very professional”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr J Day, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Have used quest motors dealership At Braintree for a number of years now, The staff couldn’t make you anymore welcome giving an exceptional service.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr J Robinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team, and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Always treated with respect. Efficient and very pleasant at all times.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs J Duncan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent service. Picked up the vehicle. Work carried out to a highstandard. Excellent communication and easy to book. Car came back washed and clean”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr M Christmas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Mot carried out promptly and happily passed. Complimentary tea/coffee whilst waiting in comfortable surroundings. Friendly staff”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr R Lynas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent service with friendly staff, on time and very pleased that my car was cleaned as well. Overall very happy.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr M Jones, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“As always great service from Quest Motors I have been using Quest for more than ten years now for both purchasing vehicles and having them serviced with Quest. I have never been disappointed with the service and how I am treated by any of the team. I would recommend this company if you need a new vehicle or a repair or service.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr P Godfrey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team, and thank you very much for your loyal custom over the last 10+ years. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Very good helping”

Helpful Report

(BraintreeUsed) - Posted 9 months ago

Dear Mr Chen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Everything was good , Mike put me at ease over a few problems thankyou 👍”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs P Crutchley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Great bunch at quest. Leigh was very helpful. 😁”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr K Brett-Gilbert, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

“Great service from a used car sales showroom, car exactly as specified, long MOT and with recent service. Much better than some of the larger rivals around, would highly recommend them.”

Helpful Report

(BraintreeUsed) - Posted 9 months ago

Dear Mr Pereira, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 9 months ago

Quest Motor Group is rated 4.9 based on 1,897 reviews