Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anton the salesperson was very helpful and explained every we needed to know”

Helpful Report

(BraintreeSuzuki) - Posted 3 months ago

Dear Mr Heath, Thank you for taking the time to leave us your kind feedback about your experience with Anton. We are thrilled to hear that he was able to guide you through your car buying journey. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Excellent service. Van picked up and delivered back on time with all work done”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Sanders, Thank you for your five star review and kind comments. We are pleased to hear that you are satisfied with the service your van received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Good as usual”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Burrage, Thank you for your five star review. We are pleased to hear that you are satisfied with the service received and we look forward to welcoming you back to Quest Motors again in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“The service and the vehicle inspection were completed swiftly, and I was updated regularly about the progress. I received a text message informing me when the car was ready for collection. Although the charges are slightly higher, one can be assured of receiving high-quality service. They even cleaned my car afterward.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Phillips, Thank you for your kind review. We are delighted to hear that you are pleased with the service you received and communication throughout. We hope to welcome you back to Quest Motors next time. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Great service lovely staff and 3 months warranty which was good as had slight issue and was all resolved. Rob and the team are great”

Helpful Report

(BraintreeUsed) - Posted 3 months ago

Dear Ms Baggaley, Thank you for taking the time to leave us your kind feedback about your experience. We are delighted to hear that Rob and the team were able to assist you, and wish you many happy miles in your car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Top notch service as always.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Monk, Thank you for taking the time to leave us a five star review. We really appreciate it and are delighted to hear that you are happy with the serviced you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Great service as usual. Problem with car I identified and resolved quickly”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Hynes, Thank you for taking the time to leave us a five star review regarding your recent experience. We are pleased to hear that the team were able to resolve the issue with your car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“My Service and MOT handled in a very professional and courteous way. Staff always very helpful.”

Helpful Report

(48738) - Posted 3 months ago

Thank you for taking the time to leave us a five star review and your wonderful feedback. We are pleased to hear that you are happy with your Service and MOT, the team look forward to welcoming you back to Quest Motor Group again in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Very efficient”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Ray, Thank you for your five star review. We are delighted to hear that you are pleased with the service you received and look forward to welcoming you back in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Great service from start to finish”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Archer, Thank you for your wonderful review. We are pleased to hear that you are happy with the service you received, and look forward to welcoming you back in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Perfect as usual. Good service all round”

Helpful Report

(48738) - Posted 3 months ago

Dear Miss Russell, Thank you for taking the time to leave us a five star review. We are delighted to receive your kind feedback, and look forward to your next visit to Quest Motors. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Always friendly, efficient and helpful.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Meesters, Thank you for your five star review. We really appreciate your kind feedback about your experience with us and are pleased to hear that you are satisfied with the service you recieved. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Paul Chitty was very helpful and nothing was too much trouble for him.”

Helpful Report

(BraintreeUsed) - Posted 3 months ago

Dear Mrs Cosens Thank you for taking the time to leave us a five star review and your wonderful feedback. We are thrilled to hear that Paul was able to assist you and appreciate your kind comments about your experience. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“The reasoning why i only marked it as acceptable .The length of time it took to get the gear wheel for the gearbox .there was no courtesy car available.my wife had no car for 2 weeks ,so my wife had to use my car instead.I then had to cancel and reschedule appointments.The colleague interaction was good with the service team.We only had the car 4 days before the fault arose..I hope this feedback helps.”

Helpful Report

(48738) - Posted 3 months ago

Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. Unfortunately the warranty doesn't cover the use of a courtesy car as a given, and at the time there wasn't one available to offer, which we do apologise for. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Always a pleasure to take my cars to Quests - superb service / great team - defo recommend”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Yates, Thank you for your fantastic five star review. We are delighted to receive your kind feedback about about our staff and your experience. The team look forward to welcoming you back in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Service period as advised. Asked to collect at a specified time and Quest obliged.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Pierce, Thank you for your five star review. We are pleased to hear that the team we able to assist you with your service and that you are satisfied with your experience. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Staff were helpful and polite.”

Helpful Report

(48738) - Posted 3 months ago

Dear Ms Anderson, Thank you for taking the time to leave us a review. We appreciate your kind feedback about our staff and are pleased to hear that we were able to assist you. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“They picked up my car in the morning and returned it tea time all done mot and service”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs Waller, Thank you for taking the time to leave us a wonderful review. We are thrilled to hear that you are pleased with the service you received and look forward to your next visit to Quest Motors. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 months ago

“Booked an MOT and got it done the following day , excellent service all round. Highly recommended”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr Harris, Thank you for taking the time to leave us a review. We are pleased to hear about your MOT experience with us and appreciate your kind comments about the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Very good service. Apart from late advice, when car was ready. I had to phone them twice. Collected car at 5.25pm.they closed at 5.30pm. It was very rushed.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs Elnaugh, Thank you for taking the time to leave us your feedback. We apologise that you felt the collection was rushed, but are pleased to hear that you are satisfied with the overall service you received. We hope to welcome you back to Quest Motor Group again in the future. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

Quest Motor Group is rated 4.9 based on 1,895 reviews