Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just had my car MOT'd and as usual, received very good service from Quest.”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr P Medden, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent service”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr P North, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Very good quick service, on a bank holiday weekend maybe a call to give enough notice to go collect the car to save people waiting around.”

Helpful Report

(48738) - Posted 8 months ago

Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Great service”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr S Mawer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Very helpfull and reassurance and confrodent.”

Helpful Report

(BraintreeSuzuki) - Posted 8 months ago

Dear Mr Laudrum, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Friendly welcoming staff and quick mot”

Helpful Report

(48738) - Posted 8 months ago

Dear Mrs S Shaw, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent service friendly sfarf”

Helpful Report

(48738) - Posted 8 months ago

Dear Ms N Griffiths, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“always give good service”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr H Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Always get excellent service from Braintree Quest Motors .”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr S Deamer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent staff excellent service. Spoke to Danielle's on the phone and via email and she is always top class as are the guys in reception”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr M Wiles, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Danielle and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Very helpful staff, especially Lee.”

Helpful Report

(48738) - Posted 8 months ago

Posted 8 months ago

“MOT done while I waited first thing as requested. Free coffee, comfortable seating and took care of car. Free re-test carried out same day. Will use again.”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr D Paternoster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Quick, efficient, helpful and courteous.”

Helpful Report

(48738) - Posted 8 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Good availability and pleasant, efficient. Service”

Helpful Report

(48738) - Posted 8 months ago

Dear Mr D Francis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“My wife's car has recently been serviced by Quest after we moved from Haverhill to Dunmow. It was purchased from Marshalls in 2016 and my wife was the sole owner. A new clutch and several other items were installed recently amounting to approx £4000. Shortly after a cam rod broke whilst she was on the M25 and it would have needed a new engine costing apporox £8000. After due consideration we decided to trade the car in for scrap and to buy a used car from Quest. Today we took delivery of a 4 year old Renault Kadar with approx 12,000 miles on the clock costing approx £14,600 net.”

Helpful Report

(BraintreeUsed) - Posted 9 months ago

Dear Mr Donnelly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team, and we hope you enjoy your new car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Always helpful and informative. Lee on service a pleasure to deal with. Been going to.Quest off and on for over 20 years.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr M Fearis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team, and thank you very much for your custom over the last 20+ years. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Excellent service. Friendly staff. Cannot see how it can be improved.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr J MacTaggert, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Always good service pity you moved to Braintree”

Helpful Report

(48738) - Posted 9 months ago

Posted 8 months ago

“Michael Desantos stayed behind when I was stuck in traffic en route to collecting my car. Quest the day before arranged for me to be given a lift home as my car was going to take some time to be repaired.”

Helpful Report

(48738) - Posted 9 months ago

Dear Mrs Rose, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Michael and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 8 months ago

“Staff very helpful and informative, Keith and Lee .mechanics seem to have done a good job this time . Ie no warning lights coming on now . Thank you .”

Helpful Report

(48738) - Posted 9 months ago

Dear Mr D Wood, Thanks for taking the time to leave us a good review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit, you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 8 months ago

Quest Motor Group is rated 4.9 based on 1,897 reviews