Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they are always polite and efficient”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs M Lawrence, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Very friendly service and cleaned my car for free! Will be coming back!”

Helpful Report

(48738) - Posted 4 months ago

Dear Ms E Rowe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Excellent service really helpful”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr R Coote, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“I had my car picked up and delivered back to me, this service was excellent. The actual service and MOT all complete. Very pleased with the outcome.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs J Williamson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, or uses our collect & deliver service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“The service I received from Quest was very professional and friendly Lee on the service desk came to me explaining that my car required a couple of parts for the MOT which I had repaired while I waited. The MOT and service was completed including a washed car and hoovered and my car feels good and lovely to drive. See you next year 😁”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr C Pearson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Very good customer service at Quests. Everyone’s lovely! 😁”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr B Andrews, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“I was notified of delivery and collection time of my car from my house. I was consulted about work needed on the car. All staff were helpful and friendly.”

Helpful Report

(48738) - Posted 4 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, or uses our collect & deliver service, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Always great service and a pleasure to visit. Just wish you were still main agents for Vauxhall!”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr M Ferguson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Quests have been doing my M O T & service for the past 4 years never had any issues and the team are great.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs L Harris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team and thank you for your loyal custom. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Can only say the service I received from all the members of staff I dealt with was excellent.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr W Cooper, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“So far so good.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs S Cooper, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Consistently great service, I drive from London for service & MOT”

Helpful Report

(48738) - Posted 4 months ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“First time using Quest for my Mot and service. The staff are friendly and Mike called throughout to advise where they were with the car. 5* service from start to finish. Highly recommend them. See you next year guys.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs L Brignull, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Mike and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Got a mot for the next day. Very quick and professional, definitely recommend”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr S Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Excellent customer service, lovely staff.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mrs P Kenny, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Very helpful and efficient, will use again.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr A Mclean, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Geoff Leland the salesman was very professional and explained everything clearly. I have always found the staff at Quest in Braintree most helpful and pleasant to deal with.”

Helpful Report

(BraintreeUsed) - Posted 4 months ago

Dear Mr Hudson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Kind and considerate, very professional, always a pleasure to get my device/mot carried out by Quest motors.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr R Spink, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

“Really disappointed that the car I bought was missing an Offside Steering rack gaiter. All the dirt has gone into the steering system. Spent a lot to clean all out. To think a company would do such small avoidable mistake is unacceptable.”

Helpful Report

Posted 4 months ago

Dear Ze, We're disappointed that you have left us a 1-star review. As you'll see from our other reviews, we pride ourselves on delivering a 5-star experience, and in the majority of cases, we're happy to see that our customers have felt like we've exceeded this. As a family-run business which has been going in Essex since 1924, we like to think that we've made every experience with us easy, friendly and enjoyable. Unfortunately we weren’t able to look into the issue you have raised as you didn’t bring the vehicle back to our workshop. If you would like us to investigate, please kindly make a booking with our team on 01376 321 456. Kind regards, The Quest Motor Group Team

Posted 4 months ago

“Very good customer service Always been very pleased with them and they never try to make you pay for work that doesn’t need doing.”

Helpful Report

(48738) - Posted 4 months ago

Dear Mr K Maxam, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits our Bosch Car Service centre, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 months ago

Quest Motor Group is rated 4.9 based on 1,895 reviews