Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with the service from Darren Smith - incredible after sales service... all car dealerships should be run this way!”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Maxine, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Visited Quest at Braintree yesterday and was very impressed with the service. Rob was very friendly. Not at all pushy and left us to look and take the car out for a test drive. He made the whole process of buying the car very easy.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful made it feel super easy and everything was done so quick love my new car”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Miss Stannard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren was extremely helpful throughout the whole buying experience Would have no hesitation recommending Quest Motors”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Eade, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Brilliant service from Russell and great price for vehicle. Reassured by the extended warranty scheme and follow up emails from the company. Never bought from Quest before but will recommend to family and friends now. As a previous Area Manager I appreciate great service and Russell indeed needs to be praised.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Pudman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very happy with sales person but have to wait a bit longer for car to be prepared”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Girling, Thanks for taking the time to leave us a good review! While we aim to have all our cars prepared to high standard and ready to drive away the same day, the Jeep you purchased had only arrived with us the day before. We perform thorough mechanical and visual checks on every vehicle, giving you peace of mind that your new car is up to our high standards, and safe for you and your family. Where your Jeep had only arrived with us the day before, we just needed a little time to perform these checks and carry out any work required. We're pleased you we are happy with our sales person Darren :)! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“What a hassle and pressure free company. That’s unheard of in car sales !! Steph was brilliant, very helpful and always quick to reply via email or phone with any queries I had. Couldn’t recommend highly enough ! Dan ( purchased a gorgeous Ford Edge )”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Stevens, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. We hope you're enjoying your Ford Edge, and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good 👍 Very good 👍”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Wisbey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly very helpful”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Wotton, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Hi we went to Quests not sure of what we were looking for but we were met by Steph who went out of her way to help us nothing was to much trouble she went the extra mile Thanks to her we were able to find a car that suited our needs. Thanks Steph love Georgie & Pete XX”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent friendly service from Rob”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Chester, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service! Stephanie made the whole experience a pleasure. She was professional, friendly and extremely knowledgeable. She is such an asset to Quest! Thank you Steph!”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Lambe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“All the staff we met while we were at the dealership were very friendly and helpful. I noticed customers were not left on their own vet long - always somebody there to help”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Winford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Clear helpful website and good showroom experience”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Burns, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly staff, great cars, knowledgable staff -lovely coffee”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Street, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very polite helpful & highly recommend”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Hales, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service over the phone from Russell couldn't do enough to help no problems dealing with him at all”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Bowkett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I came to the Quest M.G. to ask for some advice on choosing the car. I had nice and constructive conversation with Sale representative (Darren), test drive and financial advice. Very happy - decided to buy a car. I’m waiting now for news-collection date. Hopefully it will soon. Joanna”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Joanna, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“My husband bought a quality car from yourself and was very happy that’s why we choose to look at quest first for a car for myself.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Wilkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. We hope you'll be as happy with your car as your husband has been with his car from us! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“They were courteous and helpful at all times and well informed.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Janes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews