Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class friendly, informative delivered on everything promised”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Ashford, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Having purchased two second hand cars over the last 18 months Stephanie has been very helpful and friendly and taken us through the purchase of both vehicles without any hitches.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Lawrence, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Stephanie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“100% Customer focused service from Braintree .. Geoff Leland is super thorough and efficient with the fine details .. awesome service with a smile”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Armes, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Geoff and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Richard had promised to look out for the right car for me and found it. Very happy”

Helpful Report

Posted 5 years ago

Dear Mrs Thurgood, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto Richard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have been driving Citroens for some years now and have even passed the bug to my husband! We use Quest Motor Group in Maldon and always see Andrew Frost. Andy is amazing. He has great knowledge and experience of the range of vehicles available and we cannot thank him enough for his professional and attentive service. Even if we go for a browse or have any queries, Andy makes himself available which is great and always follows up with an email. Excellent service.”

Helpful Report

Posted 5 years ago

Dear Mrs Joslin, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto Andy and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Good friendly staff, made to feel very welcome. Thanks Brett for helping me with my selection of car.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Fuller, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Bret and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We are absolutely delighted with our new (used) car, which was immaculate when we collected it. Bradley Nathan was superb to deal with - friendly but professional - and a fair negotiator who ensured all our motoring needs were met. We would not hesitate to recommend Quest to any friends or family looking to purchase either a used or new car. A pleasurable and straightforward experience! Thank you”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Ms Marren, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Stephanie is friendly and efficient. She clearly loves her job. All of the staff are friendly too. The showroom is very well kept. This is the second car I’ve bought from Quest.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Lester, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Stephanie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Well! All I can say is WOW! I have been looking for a new car for quite some time and came across a Vauxhall Mokka on your website. I decided I would go down to the Maldon dealership and have a look and test drive. When I arrived I was greeted by a very pleasant chap named Peter. He came over to see if he could offer us any assistance. At first I only wanted to browse so he said not to worry, just come and see me inside if you needed anything. I particularly like that as I really do dislike pushy salesmen that watch your every move. We continued to browse and then decided we wanted to take a particular car for a test drive. We went into see Peter who I must say has very positive happy personality. He went and got the keys and off we went. I have been on few test drives before and sometimes it can be quite nerve racking, especially as the car is not yours. Not this time however, it felt as if I’d known him for years and he put me right at ease from the start. He gave me a run down of all the need to knows and that made for a pleasurable drive. I really liked the car and with that we decided to go for it. We had decided that a PCP finance option was what we wanted before visiting and described this to Peter. He took some information and that was that, no pushing us toward any other options (He made us aware of our options) but did not try steer us toward other finance deals. This is often the case with other companies. While we waited for all the finance to go through we were offered tea and coffee and Peter was very engaging around making conversation to avoid any awkward silences. A few days later when I collected my new car, I was greeted by a very excited Peter again. I think he was just as excited as I was. We went inside to finish of the paperwork and again made to feel welcome and I was offered tea or coffee. Usually once a sale is done you find the service level dips slightly. Not with Peter, so helpful, so friendly and very much down to earth. We went out to the car and Peter gave me a full breakdown of how everything works even down to how the fuel cap swings open by gently pushing it. He handed me the keys with genuine satisfaction, wished me all the best and off we went. I have to say that you are most fortunate to have such an employee within your team that understands the needs of his customers within moments of meeting them. He listened attentively and and took the time explain anything we needed reassurance on. A truly genuine human being that for me certainly dispelled the myth of the “dodgy car salesman” I would like to thank Peter for his impeccable customer focus and outstanding service. I can assure you that because of him you have gained a customer for life and I sincerely hope this feedback goes some way to recognising his hard work within your business. Many Thanks Shaun van Eyssen”

Helpful Report

Posted 5 years ago

Dear Mr Van Eyssen, Thanks for taking the time to leave us such a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your very kind words onto Peter and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“My husband and I were very lucky to have Simon Ryan help us when we looked at replacing our car...Simon was helpful and informative...We got a great deal and we are extremely pleased with our purchase...Simon made the whole process easy...Thank you Simon for making our visit to Vauxhall great.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Shead, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from Bradley Nathan, nothing was too much trouble. Bradley made sure we were happy with everything, and explained every step thoroughly. Really enjoying the car.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Friend, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great team.”

Helpful Report

Posted 5 years ago

Dear Mr Zaky, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Thank you to Brett for helping me with my first car. Would highly recommend! Nothing was too much trouble.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto Bret and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Fantastic service from start to finish, very friendly staff who made my whole family feel welcome and comfortable Highly recommended with a great range of quality vehicles”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Bright, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“What I liked is that I was helped and not pushed. I was given the right advice about service plans, gap insurance and the car I bought was just as expected. I was kept up to date with the progress and found filling out and sending the forms easy.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“A quality dealership witholive and knowledgeable sales people and staff.”

Helpful Report

Posted 5 years ago

Dear Mr Childs, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very understanding and helpful salesman good experience”

Helpful Report

Posted 5 years ago

Dear Mr Stone, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Good service, took the time to talk through a range of options with no pressure sales! Thanks Quest, Really enjoying the new car!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Butcher, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“From start to visit the service I received from Andrew Frost was fantastic. I would definitely recommend Quest Motors.”

Helpful Report

Posted 5 years ago

Dear Mrs Wallder, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto Andrew and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Staff very friendly and helpful and not pushy either :)”

Helpful Report

Posted 5 years ago

Dear Miss Hitchcock, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews