Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After meeting Matthew in your Braintree car sales I must say he is one of the most professional salesman I have come across. The whole morning was very easy to do our dealing together. Even when the battery would not start the car Matthew got the engine running very quickly and he said that he would get the fitters to see if the battery was ok or get a replacement. As you can understand I do not want any problems with the car not starting and Matthew made me feel ok with the outcome. Thank you all your professional help and I will certainly recommend you to any of my family and friends.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Anthony, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I was very pleased with the service I received from the Maldon dealers.”

Helpful Report

Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“As always a pleasant experience when sorting things out with Andrew, no problems at all.”

Helpful Report

Posted 5 years ago

Hi Chris, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“After viewing a second-hand 2017 C3 car on your website I went to the Maldon showroom to have a look at it. I was helped by Terry Robson, who gave me some good advice, then made the buying process of the C3 and selling of my Mini very easy. It was a very positive experience and I am happy with my new car.”

Helpful Report

Posted 5 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We were very happy with our salesman Darren from start to finish he couldn't do enough for us. He was so helpful and polite I would definitely recommend Citroen in future”

Helpful Report

Posted 5 years ago

Hi Elizabeth Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“good very helpful”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Frank, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The salesman Bradley at braintree quest motors was very helpful to get as our motor”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Trevor, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have just purchased a DS5 from Quest Maldon, my initial enquiry through to purchase and part exchange of my current vehicle was handled professionally and in a timely manner by Andrew Frost.”

Helpful Report

Posted 5 years ago

Hi Luke Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great Service thank you Ollie!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Beverley, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Amazing service, very professional, would never buy a car from anywhere else. Very helpful and friendly staff. Not a bad word to say. Thank you very much for my new car!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Max, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Everyone at Quest that we had dealings with were very helpful, especially Stephanie who took my order. My car is not ready for collection yet, but I am confident that they will keep me informed on delivery.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Pauline, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Anton from reception was great with all the elements of service- from the condition of the car to efficiency with documents. Super friendly and an all-round pleasure to deal with. Many thanks!”

Helpful Report

Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very pleased with the service I received from Brett at Quest Citroen, he gave me a fully comprehensive viewing of the vehicle pointing out all the features of the vehicle Plus splendid test drive over fast roads and built-up areas which showed the vehicle best points in each situation”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Chris, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bret and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We met Richard and had a chat with him regarding our new Motability car. Nothing was to much trouble for him and we were made to feel very welcome with everything explained. Everything has been great and Richard is a fantastic guy.”

Helpful Report

Posted 5 years ago

Hi Anna, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“problems started when the sales rep did not appear to know the engine size of vehicle, wanted 1.4 but vehicle was a 1.0 even after we were told its 1.4, only found out as we went to sign the paper work & once deposit paid, then could not even say what the interest rate was on a loan??, problems still went on even as we went to pick the vehicle up a week later and had to put up with a 1.5 hr wait as the vehicle had not been prep as agreed, then they could not say if the protective coating to pint etc had been applied EVEN AFTER WE HAD PAID FOR IT and still don't know!!.. Review by R. Harford”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Harford, Thank you for taking the time to leave us a review. We are disappointed to hear of your experience with us, we can assure you that this is not up to our usual high standards and we have taken corrective action to ensure that this does not happen again. The Vauxhall Sales Manager, Stewart Lebentz, has been in touch with you and I believe that you are happy with the resolution we have offered. If we can be of any further assistance, then please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I was very impressed with the care and service offered by Darren Smith when calling last week. His attention to detail was welcome.”

Helpful Report

Posted 5 years ago

Hi Henry, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I was most impressed with the patience and courtesy shown by Darren Flight towards my sister who needed special attention with her purchase. He made sure that she got a vehicle that suited her particular needs and ensured she understood him. She is very pleased with the car and I would definitely come back again to purchase a car.”

Helpful Report

Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“This is the second car I have bought from you, I have always been satisfied with your service ,the MOT reminders are very helpful. Staff have always been helpful and considerate which as I am deaf means a great deal. No complaints, hope to continue using your company for servicing and MOT with my new car.”

Helpful Report

Posted 5 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly knowledgable service. Good tea!”

Helpful Report

Posted 5 years ago

Hi David, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Geoff at Quest Motor Group Braintree was incredibly helpful, very pleasant and went out of the way to ensure we got the car we wanted. Prices were fair and service was quick. We were able to test drive a couple of different cars, and the car we chose was turned around very quickly for us. A fault was found during the service which the team were really transparent about, and have reassured us that will be fixed swiftly as soon as the part comes in. I wouldn't hesitate to buy another car from Quest and Geoff.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Sian, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews