Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MOT completed successfully on time. Booked MOT online after a reminder but still getting reminder emails and texts even though booked. Annoying!”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Barnard, Thank you for your five star review regarding your recent experience. We appreciate your feedback and are sorry to hear you are experiencing these technical difficulties. We have passed on your information to the team, who will look into this for you. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“After many years dealing in Maldon and many new cars still the same service as I have grown to expect. Well done one and all.”

Helpful Report

(BraintreeSuzuki) - Posted 2 months ago

Dear Mrs Foss, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Always an excellent professional team. Thank you Alison”

Helpful Report

(48738) - Posted 2 months ago

Dear Miss Brown, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“The customer service is excellent. The only downside is quest not having the facility like the used to,to collect the car and having to sit and wait 3 hours.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Greenwood, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“I have been a customer of Quest Motor Group for over 20 years and have always found them helpful and efficient.”

Helpful Report

(BraintreeSuzuki) - Posted 2 months ago

Dear Mrs Robertson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Dealt with a gentleman called Anton Elliott Informative Helpful Relaxed Attentive In all so far so good look forward to the Handover And also a thank you to Richard Cowan”

Helpful Report

(BraintreeSuzuki) - Posted 2 months ago

Dear Mr Florey, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Anton and Richard. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Great customer service and good interaction with salesman Rob”

Helpful Report

(BraintreeUsed) - Posted 2 months ago

Dear Mr Shulton, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Rob. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Excellent service every time”

Helpful Report

(48738) - Posted 2 months ago

Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Staff So helpfull service done on time and contcatyed to let me know”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Clay, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Excellent service. Very helpful, informative and efficient. Richard made buying a car a very positive experience. Thank you.”

Helpful Report

(BraintreeSuzuki) - Posted 2 months ago

Dear Tina, Thank you for your five star review regarding your recent experience with Richard. We are delighted to hear about your visit to us and wish you many happy miles in your new car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Always very helpful.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Cardwell, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Great service very informative we went in the show room”

Helpful Report

(BraintreeSuzuki) - Posted 3 months ago

Dear Mrs Haider, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Superb service. Highly recommend.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Wallis, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“First class service”

Helpful Report

(48738) - Posted 3 months ago

Dear Mr Sutton, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“We were recommended quest by a family member. They couldn’t have been more right with their recommendation. We had a seamless experience. Rob was absolutely fantastic, so supportive through out the whole process. He was in constant contact and was there to answer any questions we may of had. His kindness and professionalism was above and beyond. I will be recommending Quest and Rob to anyone and everyone. Cannot fault the service it’s been a brilliant first experience.”

Helpful Report

Posted 3 months ago

Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Rob. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Very poor experience, was made to feel stupid when I asked questions about returning my car when the lease is finished. I was questioned about whether I actually got the car from quest & did not find this particular sales man very helpful.”

Helpful Report

(48738) - Posted 3 months ago

Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Always provide quality service”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Dean, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Very good service as usual. Lee Barnes provides excellent customer service.”

Helpful Report

(48738) - Posted 3 months ago

Dear Mrs Neilson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Lee. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“The staff are very courteous, friendly and helpful.”

Helpful Report

(48738) - Posted 3 months ago

Posted 2 months ago

“Very poor service car not put back together after having a cam belt replaced water pump and tensioner not fitted left in box in car and charged for new antifreeze and not even replaced bottle empty”

Helpful Report

(48738) - Posted 3 months ago

Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. Since your review, we believe the team have been in contact with you and hopefully resolved this matter. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

Quest Motor Group is rated 4.9 based on 1,895 reviews