Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was served by Nick Mahon in Braintree branch, he was very knowledgeable and not at all pushy, excellent all round service guidance through various quotations until we found the right one for us I would highly recommend him to friends and colleagues”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Quest is the only one who seemed interested in me buying a car. Russel was very helpful and understood my price bracket! Thank you”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Miss Clark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Impressed with 1st attendance for test drive - met on arrival, vehicle was available for immediate test drive. no hard sell - finance options and numbers discussed and provided for us to take away and consider”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Penfold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very nice car buying experience. No pressure.”

Helpful Report

Posted 4 years ago

Dear Mr Hezlewood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Went yesterday, dealt with Bradley, 4th Vauxhall in 6 years, excellent service as always”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Halford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I was very impressed with customer service Not pushy I would recommend”

Helpful Report

Posted 4 years ago

Dear Mr Nicholson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Bret - the Motability consultant could not have made things easier. When you are searching for a vehicle for a disabled relative (in this case my son) and someone goes beyond that is much appreciated and rare”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Oxlade, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bret and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very good service. Excellent knowledge . Very gaping customer who would recommend quest”

Helpful Report

Posted 4 years ago

Dear Ms Riches, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Well this is not a review of quest motor group, this is a review of the sales man who i met and dealt with. Bradley Nathan, fantastic sales man really made the visit and purchase hassle free . Very friendly and professional a real joy to have met. If all sales staff were like Bradley then there would be many happier customers . Thank you”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Yoxall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very friendly staff ,very helpful too. Would recommend going to Quest, and not like a lot of car dealers they offer you other of there after sales extras but do not make you obligated to have them. I would go there again to buy a car.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Bees, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service I received was second to none. Real family service from start to finish”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Clancy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Picked up my new car yesterday. Love it. Thanks Ollie for getting things done quickly and smoothly. Shame about the under 25s not being covered by the 3 day insurance though.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a good review! We'll certainly take onboard your feedback about our free drive away insurance policy and look to see if there are any changes we can make to improve the experience for younger drivers. We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren was very informative and helpful throughout the whole process. There was no pressure to buy or to use Finance. He explained everything and even got a 12 month MOT on the car. Could not have had a better service and look forward to dealing with them in the future.”

Helpful Report

Posted 4 years ago

Dear Mr Johnson-Thurston, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very good support”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Butler, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very happy with the service I received from quest in Maldon. Darren was amazing and made sure I was 100% happy with everything”

Helpful Report

Posted 4 years ago

Dear Mr Claydon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“First class service by Richard have purchased cars from him many times before. Will always go back there”

Helpful Report

Posted 4 years ago

Dear Mr Woods, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“From start to finish been very helpful finding me the perfect truck,”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Cook, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Bradley looked after me well and kept me updated on any changes.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Lockhart, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Russell was helpful friendly and profesional. He sent us a video of the car as we were travelling from Eastbourne. When we arrived for our test drive the car was waiting for us. Thank-you for a good experience.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Knights. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly, helpful staff who are ready to listen to you and find the right product to suit you needs.I would recommend Quest to all my friends.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Avram, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews