Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, pleasant people to deal with I was very pleased in all aspects of my experience .”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from Steph at Braintree. Really helpful and really knows what customer service is all about!”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Highly recommend steph was great told her want I was looking for and she found a perfect car for me”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Miss Lucas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service and friendly staff”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service from knowledgeable staff, v friendly and couldn't do enough for us”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Barnard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Cant be more pleased with Quest with the purchase of my new used car for its quality & condition & their customer service. Thank you to salesman Darren Smith for your help & advice & making the buying process seemless.”

Helpful Report

Posted 3 years ago

Dear Ms Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The team in Maldon did a great job. Darren Smith was my salesman and was extremely helpful in organising the right car for me and making the process nice and simple. I've not picked the car up yet but so far his service has been spot on. I was disappointed that the sales manager Martin is no longer there. Always such a lovely friendly and helpful man. The atmosphere in the showroom was always so lovely when he was around.”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Absolutely fabulous the Gentleman that helped me, couldn't have been more explanatory about the car the engine fuel etc. He checked the boot capacity with my wheelchair. Yes 5 ☆ Treatment from start to finish. Very happy indeed”

Helpful Report

Posted 3 years ago

Dear Ms Doughty, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I contacted Quest on a Bank Holiday Monday and spoke to Russell who at short notice arranged for me to test drive a used car that I purchased on the same day. He made the whole transaction seem very smooth and I look forward to collecting my car in the next two weeks. Thank you.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Hogg, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Absolute top customer service! I am one of those very fussy customers who wants everything to be just right - probably a salespersons headache to be honest. Stephanie’s attention to detail and by listening to exactly what car I wanted was an amazing experience, nothing was a problem to her - Quest, Stephanie’s professionalism is the perfect example of how a car sale should be handled - clone her! Stunning looking car, exactly as described & delivered promptly, I’ll certainly be recommending to friends & family. Many many thanks to you all. Andy P.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Always had excellent service, purchased your vehicles since 1984. Customer Service always first class.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Ling, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Olly was very helpful and knowledgeable also dealt with paperwork quickly would recommend to friends”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Russell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from start to finish. Great deal and lovely staff. Rob really knows how to treat his customers! 100% happy.”

Quest Motor Group 5 star review on 3rd May 2021

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Diane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“First time buying from a garage, only brought private before. Darren Flight was very helpful, informative and efficient. Good customer and after service.”

Helpful Report

Posted 3 years ago

“Russell was great from start to finish. Everything was explained in detail & a quick and easy sale! Would definitely recommend.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Miss Rush, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Though I carried out the purchase of the vehicle online, Darren confirmed everything the following day to my complete satisfaction. It is a pity that Quest Motor Group are closing the Maldon centre at the end of May. This will mean a two hour round journey to Braintree if we wish to continue using Quest.”

Helpful Report

Posted 3 years ago

Dear Mr Walpole, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren flight was extremely helpful kept me up to date the whole way through”

Helpful Report

Posted 3 years ago

Dear Miss Ruskin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very friendly service and knowledgeable”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Blick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Perfect experience,Russell explained everything to me most helpful would recommend.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Thorpe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent friendly service as always”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Craven, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews