Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought a car from quest motor group. I am very happy with the service I got from Russel Wheatley it could not have gone any smoother. I would recommend them.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Harris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Found them very helpful”

Helpful Report

Posted 4 years ago

Dear Mrs Parr, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have dealt with Quest Motors for over 25 years and always found them quick to rectify any fault I may have found with new or used cars I have purchased from them. In fact there was only once that I had a problem over 6 years ago, and they replaced the vehicle for me as it could not be fixed, to which I was very grateful.”

Quest Motor Group 5 star review on 23rd July 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Ms Sutton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I’m a returning customer, the reason being the salesman is informative and NOT pushy”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Kelly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very friendly, organised and professional service”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Ms Dawson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly easy to approach and not pushy”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Warden, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren, was really helpful in finding menthr right car.”

Helpful Report

Posted 4 years ago

Dear Tony, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have been a Quest customer since 2004, sales staff have always been knowledgable and courteous. Service staff efficient and well organised. The aforementioned is why I am buying another car from you.”

Helpful Report

Posted 4 years ago

Dear Mr & Mrs Jones, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your multiple visits to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Highly recommend Quest Motor Group. I travelled from Northern Ireland and they arranged to collect me at the airport. When I arrived at the showroom the car was just as Ollie had described to me on the phone. These guys go that extra mile to provide an excellent customer service. Thanks again”

Quest Motor Group 5 star review on 17th July 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Grant, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly and helpful”

Helpful Report

Posted 4 years ago

Dear Mrs Owen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“As a service delivery manager myself, I am probably one of the worst customers for some people, I know first hand how important customer experience is. I look for exceptional service & when I find it I will always return to that business. We have certainly found our experiences at Quest exceptional ! Ollie has always kept us informed, we never felt pressured to buy, Ollie has always been welcoming & nothing is ever to much trouble, what a great person & company to do business with, I have just returned to Quest this week to buy our second Land Rover Evouque in 12 months & our son bought one from Quest also this year. I can not recommend Ollie & Quest highly enough I can honestly say it was a pleasure to do business with them.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Benham, Thanks for taking the time to leave us such a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very efficient and friendly staff and a brilliant deal. Well done !”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Bartlett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service and courtesy we received was first class. All questions answered to our satisfaction, we decided to purchase the van which Nick will deliver next work for us.”

Helpful Report

Posted 4 years ago

Dear Mrs Robson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I want to say a big Thank You to Rob Beckwith. You made buying a new car stress free and very enjoyable. Your customer care is fantastic and I would highly recommend you. I wish you all the very best.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Kilbourn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Overall very good,Darren Flight was excellent in his manner and understanding,however there was no full tank of petrol, no road tax applied and no floor mats as promised.It does tend to make me wonder what else may have been omitted that was agreed at the point of sale”

Helpful Report

Posted 4 years ago

“Very friendly staff and very helpful as well . They sort the things out very quickly and always kept me updated. I Highly recomend them to anyone who want to deal with them”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Crai, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Bird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Matt Holland was really helpful and the safety within the garage with Covid 19 was very good”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Poole, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Matt and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Fantastic service, So very friendly. Answered all questions. Will defiantly buy another car from you. Thanks so much to Stephanie Thomas for your help today. From Penny Brown and Steve Dagley.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Bagley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful Got us what we wanted Very prompt”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Alvin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews