Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently visited Quest to trade in my beloved Mini Cooper against a Fiat Panda to realise some funds to complete my house renovations. I was attended to by Oliver Gozzett who was exceptionally polite, professional and friendly. He gave me sound advice without being at all pushy, offering me a very good price for my mini. I am extremely happy with my low mileage Panda which is in amazing condition being thoroughly inspected by Quest. I cannot fault the service I received and would thoroughly recommend this dealership to anyone.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Simpson, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“This is my 3rd car from Quest. Have always had exceptional service particularly from Peter White. Services have always been good and reasonably priced”

Helpful Report

Posted 4 years ago

Dear Mr Winter, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Top salesman. Nik mahoon”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Clark, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Great service received by Simon at Braintree. Really helpful and informative. I am so pleased with my new Car. Thank you so much !”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss McDonnell, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Very good first time experience with purchasing a vehicle from quest... the salesman (Russell Wheatley) was really good and professional from the start to collection day...”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Miss Smith, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“The service I received from your staff at Braintree was excellent, especially Stephanie Thomas, who was able to answer all our questions and give us all the information we required. What a super salesperson! They even delivered my new car (which is lovely) to my home. I would definitely use Quest again.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Morgan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and we are thrilled with our new car”

Helpful Report

Posted 4 years ago

Dear Mrs Dawson, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Quest Motors Braintree are brilliant. Always excellent service and fantastic customer service. This is the reason we only visit them when updating our car.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Burns, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and friendly advice given, we were treated in a very welcoming manner from the start, very impressed.”

Helpful Report

Posted 4 years ago

Dear Mr Saffen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren flight ,nothing was to much for him ,”

Helpful Report

Posted 4 years ago

Dear Mr McGrath, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“I bought a new car from Quest in Braintree 4 years and was so happy with your service that I returned last week to buy another car from you.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Hewitt, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! Thanks you for your continued custom. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Good selection of vehicles, customer focused, good service, was able to get a great deal on the car I was after”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Ward, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“The whole experience of buying my car was very enjoyable and engaging. I felt that my purchase mattered and was treated in a professional yet friendly manner.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Mallows, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service, very kind and considerate, really happy, I would highly recommend.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs West, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Speedy service”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service from start to finish as always! Thank you :)”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Mrs Barnard, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“I found the telephone conversations, emails and subsequent correspondence to be very informative and detailed. The car as advertised in the pictures looked fantastic and I therefore went ahead with the purchase without going to see the vehicle or a test drive as it looked so good and the staff gave detailed explanations which were very reassuring. The car was delivered to my door as agreed for an additional fee by a very pleasant man who supplied the documentation and an overview of the car. All in all the purchase was quick, and easy, the vehicle is as fantastic as the pictures its just what I wanted. Thank you so much highly recommended service from everyone.”

Helpful Report

Posted 4 years ago

Dear Mr Bullock, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Bret Cuddehay was amazing helping us get our car on finance. He found it so quick for us, explained everything carefully to us and was super friendly.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Spittle, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bret and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Great service and pleasure to do business with many thanks”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Wilkins, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“I may have got lucky but after a knowledgeable and pleasant conversation with your Sales Rep, and a test drive I went ahead and purchased the car which so far is excellent. What more needs to be said ?”

Helpful Report

Posted 4 years ago

Dear Mr Bennett, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews