Login
Start Free Trial Are you a business?? Click Here

Quest Motor Group Reviews

4.9 Rating 1,897 Reviews
97 %
of reviewers recommend Quest Motor Group
4.9
Based on 1,897 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Quest Motor Group 5 star review on 14th May 2024
Mr J Day
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 7th January 2024
Mr Arif Mehmet
Quest Motor Group 5 star review on 28th August 2023
Anonymous
Quest Motor Group 5 star review on 20th July 2023
Fraser Haddow
Quest Motor Group 5 star review on 19th July 2023
Anonymous
45
Anonymous
Anonymous  // 01/01/2019
I have been using Quest for over 8 years now, I've always found all the staff friendly & very helpful whenever I have a query. I purchased a new car from Quest in Maldon in 2015, always had it serviced there for 6 years then it closed & then I went to Quest in Braintree. When I wanted to replace my car who better to go to than to the people I trust which was the staff at Quest. I have now purchased a new car & look forward to many more years of driving with Quest keeping it safe to drive.
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mr Rust, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Just had my Cooper S 5 door arrive Amazing service, Richard has been epic with getting the car to me Max the driver was brilliant and what a trooper for the drive kudos all round !!!
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Guiney, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Friendly, competent, professional
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Valeriev, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
We had excellent service from Richard at Quest and I’m so glad we were able to find what we wanted another months of delays. We are over the moon with car.
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mr Tully, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Absolutely wonderful. I was so well looked after and kept informed. I will definitely recommend Quest Motors to my friends and family and I will be using them again in the future. Thank you Martin and Steph for all your help.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mrs Barnes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Very friendly, easy going , they leave you to let the vehicle sell itself. Their first month warranty is excellent, I had a few problems they collected the vehicle , provided a loan car and after the work was completed they returned my car. Brilliant
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Steadman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Rich very friendly & helpful. Such an easy part exchange & purchase of new vehicle
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Knowledgeable and friendly service
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Banks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
The whole purchase experience went very smoothly. Russell was very helpful.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 1 year ago
Fantastic service as usual from the best salesman ever!
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mrs Howard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
They will go above and beyond to make sure you’re getting great service.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 1 year ago
Second Vehicle purchased in the last 10 months from Quest Motor Group Braintree. Russell Wheatley helped me again, had the car ready for a test and ran through all the checks that will be done and options.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Wilson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Very friendly. Clearly explained everything.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 1 year ago
Richard was very welcoming and professional a pleasant experience purchasing a new car
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mr Hawkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
A very positive experience from start to finish. Richard sold me an excellent car at a good price and offered me a very fair part exchange value for my car. His communication from initial enquiry to driving away with my new car was very polite, clear and straightforward. On my visit to pick up the car, Richard answered all my questions clearly and went through the documentation required quickly and with a minimum of fuss. I would strongly recommend Quest Motors based on my very positive experience.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Hunt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
From initial enquiry to driving away in my new (used) car, my experience with Quest Motors and, in particular, Richard, was excellent. The car was excellent and offered at a fair price and Richard offered me a very fair part exchange value for my car. All communications by email and text were very prompt and clear. Richard went through the whole process of completing the documentation clearly and without any fuss, ensuring the whole process was straightforward. The whole process was positive and I can strongly recommend Quest Motors based on my experience.
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Hunt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Outstanding, will not buy from any other garage. Very friendly straight to the point, good deals looked after very well. I am now on my second car from quest thanks to olly and Steph. :)
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Sallows, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
This dealer provides a very friendly, helpful and fair approach toward car sales.
Helpful Report
(BraintreeSuzuki) - Posted 1 year ago
Dear Mr Wicks, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 1 year ago
All staff are polite and helpful Sorted out the car I wanted Picking up Wednesday πŸ™‚πŸ™‚πŸ‘
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mr Everitt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Excellent meeting with your salesman Rob. Am looking forward to collecting my car on Thursday. Nicola Longman
Helpful Report
(BraintreeUsed) - Posted 1 year ago
Dear Mrs Longman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 year ago
Quest Motor Group is rated 4.9 based on 1,897 reviews