Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trust, competent and very nice service.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Elsa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Would not hesitate to recommend Quest Motor Group. Darren Flight assisted me with my purchase, he was very helpful and professional and couldn’t do enough for me. It was a pleasure to do business with them and I am very pleased with my new car. Thank you .”

Helpful Report

Posted 5 years ago

Hi Faye, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“excellent service from Stephanie, she was very professional, with vast knowledge of the Aircross car and other models. I can highly recommend Quest to any one wishing to purchase a car.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Allison, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Brought my new car Wednesday and picked it up Thursday. Fantastic service thanks to Geff (and brono) lol Thanks Mrs Jacqueline swaffar”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Jaqueline, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly staff with a sense of humour. Made the whole process a breeze. Highly recommended.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Alan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly and not pushy at all, we’re great keeping my two young children very entertained also. Very informative would defiantly recommend to anybody buying a new car here.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Sean, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Nick was very friendly and attentive, he realised quickly what we needed and within 30 minutes we had purchased a new van”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Robin, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“My husband dealt with the initial booking of a test drive (Cactus Flair), so I can't comment fully on his contact with Quest Motors; although I understand there were no problems. I took the test drive myself with Andrew Frost, accompanied by my daughter. Andrew was very patient with both of us, allowing us to time to familiarise ourselves with its functionality and features (apologies for alliteration) before driving away. We also had the benefit of a fairly long test drive, and we didn't feel at all pressured at any time. We decided to purchase the vehicle and, so far, communication with Quest Motors (Andrew and colleagues) has been excellent. Thank you.”

Helpful Report

Posted 5 years ago

Hi Christine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very pleased with the way i was dealt with by Stephanie Tomas no to pushy give me time then put a good deal together so i was happy. thank you!!”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Terrence, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The score reflects the after sales on the purchase of a new Citroen C3 Aircross that was bought in August 2018. I identified a flaw / defect on the front passenger door a few weeks after purchase It is a tear in the laquer. To cut a long story short. Citroen refuse to deal on warranty. I have since found out that Quest Braintree took delivery from Citroen 18-10-17. I purchased 2-8-18. So it was sitting around for 10 months. Plenty of time for the very small tear in the laquer. I have had some other issues that were resolved. But this is still on going months on !! The latest being that I pay for half the door repair!! So the Warranty is not worth the paper it is written on for me as regards to bodywork issues. Citroen does not want to know,and Quest want the customer to pay. I have had the door looked at by another Citroen dealer who has identified that the door is thicker painted in areas and in his opinion "overpainted". You draw your own conclusions.”

Helpful Report

Posted 5 years ago

“From first visit to collecting the new car the advice given and service I received could not have been more informative and helpful. I felt that I had made a good choice in choosing quest motors and going forward feel confident being able to contact terry robson for support. It made a difference!”

Helpful Report

Posted 5 years ago

Hi Lawrence, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I could not be happier,fantastic service ,friendly and helpful staff”

Helpful Report

Posted 5 years ago

Hi Ann, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I would like to thank Geoff for all his help. So professional and courteous from start to finish.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from Geoff and Ollie not only organising a painless sale and purchase but also sorting out problems with DVLA V5 Doc. Very pleased with our new car.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Clive, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff, Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Many thanks to Darren Flight at Maldon Quests for seeing us through the purchase of our 'new' Corsa without a blip. Darren was extremely helpful, was incredibly knowledgeable and made the whole process very smooth indeed.”

Helpful Report

Posted 5 years ago

Hi Patrick, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We are very pleased with the treatment we received from your team, at no point were we put under any pressure to buy or made to feel like we needed to take any optional extras. The car was sparkling when we arrived to collect it and we are very happy.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from Darren, would recommend this garage 100%.”

Helpful Report

Posted 5 years ago

Hi Elaine, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure you pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great service when buying a new car, with advice on vehicles, finance and fantastic offers on price. Thank you Simon in Braintree”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words on Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Gd. Afternoon mine was not the largest of purchase as you known how ever Simon the gentleman who looked after me and my husband (i am 83yrs young) showed a great deal of patience explaining in full all aspects of the car and the accompanying administration. All round first class service. Thank you Sheila Rose”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Sheila, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Knowledgeable sales staff, prompt and courteous. Fair in negotiations”

Helpful Report

Posted 5 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews