Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Martin and Darren I would highly recommend quest motors Maldon”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Martin, Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I'm loving the car rob so comfortable for My needs would like to say a massive Thank you and asks to plan and steph the best dealer ship I have ever been to and the manager director was lovely any way a massive thank you to all at quest”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Caramarie, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto all of the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Extremely friendly Dealership. Darren Flight, my Salesman was very helpful and clear in his procedure. Nothing was too much trouble. A loan car was available to me whilst my vehicle was being prepared. Lovely Dealership.”

Helpful Report

Posted 5 years ago

Hi Mrs Chapman, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Darren Flight and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Richard hubard was great picked up my new mobility car and he spent quite a time with us and went all though the car with us good job well done richard”

Helpful Report

Posted 5 years ago

Hi Mr Brett, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Richard Hubbard and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service. Friendly, fast and efficient”

Helpful Report

Posted 5 years ago

Hi Mr Cooper, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Fully understood our needs, and gave us full attention. All information & agreements were clear & precise.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“As always this group and staff are amazing.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Miss King, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I was very pleased and well satisfied with the repair to my vehicle, all staff concerned were very professional and courteous. A job well done. People are always ready to complain so give credit when its due. Harry Mitchell”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Harry, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Lots of cars for us to take our time viewing. Pete Hurley came and found us asking our requirements, we explained what we were looking for and he soon found us our ideal car. Going to the office, being offered refreshment made us feel as though nothing was to much trouble.He explained all the paperwork and details, we went for a drive and decided we would have the car but unfortunately it had a fault and as it was waiting for a part and we needed it for our holiday in 2days time we had to say no to that one but Quest had one factually the same so we had that instead. Mr Hutley and Quest staff were very thorough, well trained and efficient and we will certainly use them again and recommend to friends and family.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi David, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Pete and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We felt that the whole experience was at first rushed, although always polite and professional.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! Your honest feedback is valued and I have passed this onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Had a great experience of buying my first new car. Simon Ryan was very helpful in choosing the car and helping me find the best way for me to afford it. Would recommend buying from quest motors on Rayne road.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Lisa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Not only am i delighted with my new car i found the whole experience of purchasing with Richard Cowan smooth, professional & very personable. I appreciated the whole transaction.”

Helpful Report

Posted 5 years ago

Hi Sharon, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I brought my first new car from Vauxhall. I was given a lot of information, on the car and how the process worked. On the day of pick up it couldn't of gone any smoother all the paperwork was ready and my car was amazing. Thank Vauxhall.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Lisa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We have dealt with Richard Cowan for in excess of ten years, this will be car number 3. We have never felt under any pressure but have appreciated the help and advice we have received from him over the years, much not necessarily dependent on a new sale. Living in Braintree, we have no issue with preferring to deal with Maldon.”

Helpful Report

Posted 5 years ago

Hi Roger, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership over the past 10+ years. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I think buying a car should always be a pleasurable experience and Quest don’t disappoint, very friendly and professional staff . Looking forward to collecting my new vehicle . A big thank you to Andrew Frost .”

Helpful Report

Posted 5 years ago

Hi Jonathan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I found the salesman, Andrew, helpful and informative, particularly as this is my first motability car, and was pleasantly surprised at how quickly and easily all the paperwork was processed.. now lookng forward to picking up my new car.”

Helpful Report

Posted 5 years ago

Hi Kevin, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Terry Robson was diligent in his manner while serving us. He found information that we asked for and chased up a car that had just come in that fitted our requirements.”

Helpful Report

Posted 5 years ago

Hi Geoffrey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“brilliant andy frost guided us through the buying processe we felt at ease without being pressured. five star andy . thank you. don cooper.”

Helpful Report

Posted 5 years ago

Hi Donald, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andy and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Everyone was very helpful”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Janet, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Peter was very helpful and went out of his way to check the bank for my funds to go in so I could pick the car up on a Saturday.”

Helpful Report

Posted 5 years ago

Hi Tracey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews