Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel like I got lucky as I was having a tacho break here last week and saw a car that took my fancy and from my initial enquiry with Ollie to doing the deal with Russell I couldn't have asked for a better,friendlier,professional service....also other lady in showroom so friendly. Thanks so much ...Dave”

Quest Motor Group 5 star review on 14th August 2022

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Ollie, Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Purchased a Kia Sportage today, can I just say Steph was so professional in every way in the purchase of the car. This was our 3rd vehicle purchased from yourselves over the years.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Cordery, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Always impressed and been purchasing cars through them for many years. Richard Cowan always goes the extra mile. Thank you again Richard!”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Darren flight. Is fantastic at his job. Very knowledgable, understanding of my needs and went above and beyond to help he.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent attitude and service”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Miss Law, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service from everyone. Made me feel like a valued customer. From start to finish.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Morgan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Helpful, efficient, knowledgeable, polite. Very positive experience!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Ms Forder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“STEPHANIE WAS EXCELLENT ALL THE WAY THROUGH THE SALE.SHE WAS HAPPY TO EXPLAIN ALL DETAILS ON FINANCE,PART EXCHANGE AND I FELT EASY WITH HER SYMPATHETIC APPROACH TO ALL MATTERS HOWEVER TRIVIAL THE QUESTION.I WOULD CERTAINLY USE HER SERVICES AGAIN AND RECOMMEND HER TO OTHERS”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Reeve, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Thank goodness I stopped to listen to Darren Flight who was amazing with his advice and guidance buying my car . Steph and Connor were excellent”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Mears, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren, Steph, Conor and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Have had great service from Stephanie in the Braintree branch, she has really looked after me . I would definitely recommend to friends.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Hansell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The test car ride was amazing!”

Helpful Report

(Braintree) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Friendly and efficient service - a welcome attitude which made the process very simple”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Sampson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“The salesman was very helpful and answered any questions. I had a good test drive and am able to pick up the van earlier than expected.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Claydon. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Great service from Darren and will soon be getting new car”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Harrold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very helpful and explained clearly”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Norcott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I have bought 2vehicles previously from Quest Motors and have now purchased a third and each time I have been very impressed by the way I have never felt pressured to make a purchase. The sales guy was very thorough making sure I was happy with the car and anything I may have spotted on my walk round and true to his word the car was prepared and presented to me in excellent condition and he also took the time to explain all the switches and gadgets to me. Based on my experience I will certainly recommend Quest motors for car sales and when I want to change my car in the future Quest motors will be the first garage I will search 😁”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Pearson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Good vehicles and great service. This is our second purchase from Quest and will continue to use them for future purchases.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Michael, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. I'd like to take the opportunity to thank you for your continued business and loyalty. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service, Russel was great and very professional . I would recommend”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Soraf, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Absolute brilliant service I live 100 miles from here and I will be using this garage again thanks Richard”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Waters, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very helpful good salesman”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews