Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stephane was very help it was a pleasure to have her help us”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Murray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren of Vauxhall very helpful. Not pushy. Considered my requirements and needs rather than what he wanted to sell. I feel that I can trust him. Compared very well with response from other garages.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Marlow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great customer service. Brilliant test drive and plenty of time to talk about the new car, part exchange and options over a friendly cup of coffee. Thanks Steph for your helpful advice.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Groves, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I am happy with my purchase (VW Golf) from Quest Motors.Very impressed and thankful, specially to Ollie for his customer service at Quest Motors.”

Quest Motor Group 5 star review on 11th July 2021

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Rahman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service , couldn’t be anymore helpful”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Lee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful and patient service. We were reassured about all of our queries and would highly recommend Quest Motor Group!”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Hussain, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This is the third time I've had dealings with quest, 2 for work 1 personal and each time they've been friendly, helpful and competitive. I won't hesitate to return next time I'm looking for a vehicle.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Fitzwalter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“i found the sales person very helpful patient of a saint”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Lawrence, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“From first contact with Peter to Darren bringing the car to me to look at everything was very smooth. Darren was very helpful and patient and I really appreciate him bringing the car to me to look at. My only negative is that I committed to the car on Monday, but it can’t be serviced etc until Friday afternoon, so I won’t get it until next Monday. This is too long. A faster turnaround should be possible. It is this that let’s Quest down for me and the reason that I didn’t give 5 stars.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Bateman, Thanks for taking the time to leave us a review. We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we only delivered a 3-star experience. We brought the car out to you 45 minutes away so you could view it and take a test drive without leaving your home and you decided to go ahead with the purchase. We are also delivering the vehicle to your home. We would usually try to deliver the vehicle quicker, however due to it only coming into stock so recently, it still needs to go through our workshop for a pre-delivery inspection. Since leaving the review, Darren who has been looking after you, has been in contact and has said you're happy with the delivery of your vehicle as arranged. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good service very helpful man who dealt with us”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very happy with the service we had from Stephanie, and very happy with our new car. Will definitely recommend.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The service we received was excellent, Oliver was very professional and knowledgeable. He was able to advise us on other services and seemed happy to answer all of our questions.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Friendly and nothing seemed to much to ask and not rushed”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Howe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This is the second car I have brought from Quest Motors Braintree. I cannot thank Both Rob and Steph in the sales team for making the transaction stress free. Both very knowledgeable and helpful. Thank you”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Rippingale, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob, Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very happy with the friendly, professional service I received. I will be recommending your garage to friends and family.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Knight-Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“First class”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good sales.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Kensley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very efficient.”

Helpful Report

Posted 3 years ago

Dear Mr Thomson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent and honest sales team. I have just bought my third car from Quest, great service from the hole team”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Wellbelove, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service, pleasant staff”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews