Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a car from a distance, through the internet/ telephone and got it delivered 180 miles away this week. Good conversations and updates and delivery.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear David, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer, whether you visit us or buy one of our vehicles online, so it's fantastic to hear that we achieved this with our nationwide delivery option. We hope you enjoy many years of happy motoring. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best The Quest Motor Group Team

Posted 1 year ago

“Friendly and very helpful.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Proctor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I was served by Anton who was very helpful and very professional. He was very knowledgeable and polite and buying a new vehicle was made very easy, I'm very pleased with the service I recieved, he made me at ease.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Tobe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I came in just wanting to look and was invited straight away to speak to someone for advice and he helped me not only pick a car but sort out all the finance. Was super friendly and welcoming”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Field, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership, and congratulations on the purchase of your new vehicle! I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I highly recommend Quest to anyone looking to purchase a car. The staff are friendly and welcoming. Anton is a fantastic salesperson to deal with. He was very patient going through the sale of my new car and everything was explained well. Thank you for the great service!”

Helpful Report

Posted 1 year ago

Dear Alison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent and professional service from Rob”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Corney, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Bought my car from Rob and couldn't be happier with the service I received. The car was a little over my original budget but felt I was getting great value for money from a well respected dealership. Rob was very helpful and made sure I was happy with my choice without ever pushing the sale. Will definitely recommend Quest.”

Helpful Report

Posted 1 year ago

Dear Chris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Second time purchasing a car . Easy and clearly explained”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Just purchased my second vehicle from them, my 1st last year was a Discovery Sport which was a lovely car but my husband "decided " that he would get me a Range Rover Velar so we gave Rich Cowan a mission to find one with the spec that we wanted ..... and he did so picked it up last week and it's really quite luxurious inside 🤭 will certainly go back when we change cars again. Thanks Rich!”

Helpful Report

Posted 1 year ago

Dear Lynn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership, and we love to hear how much you're enjoying your new car. I will be sure to pass your kind words on to Rich the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“The test drive was really good I was allowed to take the kuga by myself and Rob explained everything to me and was easy to understand .thanks”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Briggs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful and understanding sales executive.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Posted 1 year ago

“Brilliance service from Rob! He was very happy to show us the cars I had earmarked from my internet search. All the staff were polite, cheerful and Rob was happy to answer all my questions! Looking forward to picking up my fresh car next week and I’m sure the brilliant service will continue!”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Potter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Chose Quest Motors as they have a varied choice of cars across a wide range of manufacturers. Excellent service , helped all the way through the process of buying a car. Thank you to Rob Beckwith.”

Helpful Report

Posted 1 year ago

Dear Darren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Geoff was excellent”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“I had a brilliant experience with Quest being served by Anton. Anton ensured that i had an easy experience and it was quick and thorough.”

Helpful Report

Posted 1 year ago

Dear Dannielle, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I have never bought a car from Quest Motors before but I have to, say from start to finish it was a very enjoyable experience, from the moment I first spoke to Rob to the time he kindly delivered the mini he left no stone unturned to make sure that I was happy, he explained everything very clearly. The car was exactly in every detail as he described it, as I was unable to see the car before I purchased it due to health problems. Many thanks to Rob for his kindness and all his help. The car is excellent the service is extremely good, I can highly recommend Quest Motors to anyone.”

Helpful Report

Posted 1 year ago

Dear Alan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that purchases a vehicle from us, so it's fantastic to hear that we achieved this. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Warm welcome from all staff. Knowledgeable salesman Good service”

Helpful Report

Posted 1 year ago

Dear Tracey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I m extremely happy with the service I received and would recommend quest motors to all my friends”

Helpful Report

Posted 1 year ago

Dear Claire, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“We were looking for quotes to sell my partners car and come across ‘we buy Essex cars’ which are also part of quest motor group. They confirmed a price and said it would need to be valued in person which we had no worries about as the car is immaculate with not a single mark on it. I got several emails from the company confirming this valuation and saying to secure it we had to book an appointment. We went ahead and booked the appointment, to then be told that without even seeing the car they had changed their minds and were offering £2235 less than the original price offered. Apparently the quote they offer is not correct for all cars - be aware of this before wasting your time with we buy Essex cars/ quest!”

Helpful Report

Posted 1 year ago

We're disappointed to see you have left us a 1-star review. Part of Quest Motor Group, We Buy Essex Cars has been created specifically to value and purchase used vehicles, to allow us to compete competitively with the likes of webuyanycar and Motorway. Just like those valuation sites, the initial valuation is not an offer to purchase, it is the price we may be willing to pay once an inspection of the vehicle has taken place. Our team of industry experts also review all valuations prior to any inspections, and when reviewing the valuations, they will also factor in market conditions and the supply/demand of the vehicle that has been valued. In this instance, the vehicle that We Buy Essex Cars valued required an adjustment based on this which you were made aware of prior to the inspection. We are sorry that on this occasion the market adjustment resulted in a reduction of the valuation prior to the inspection, and this is why we made you aware of the change before the appointment so that you were able to decide whether you would still like to proceed with us. We hope on this occasion that you have been able to find an alternative purchaser for your vehicle at a price that you are more comfortable with, and hope that you may value another vehicle with We Buy Essex Cars in the future. If you have any further queries or would like to discuss this in more detail, please get in touch with the team via hello@webuyessexcars.co.uk Kind regards, - The Quest Motor Group Team

Posted 1 year ago

“Really pleased with the service and efficiency of the company. Darren was so friendly and helpful with the purchase of the car.”

Helpful Report

Posted 1 year ago

Dear Barry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.9 based on 1,897 reviews