Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By far the best dealership I have ever bought from! Steph helped me so much with my old and new car. Wouldn’t buy a car from anywhere or anyone else. First class service!”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Emma, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have just ordered my third mobility car. Darren Smith was excellent the first time.taking me for test drive. He had patience and was attentive in so many ways. It gave me confidence to get a car on the first visit. I am glad I go to Quest thanks Darren.”

Helpful Report

Posted 5 years ago

Hi Madeleine, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very good service, very knowledgeable salesperson, Peter White of Quest Motors of Maldon. Taken all the stress out if buying a star, explained what happens with car tax, personalised plates etc. We have all our cars MOT'd and serviced there for the last 15 years. Would recommend to others.”

Helpful Report

Posted 5 years ago

Hi Karen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Brought a c3 aircross was dealt with by Ian West very professional explaining all the information etc no hard sell would recommend this dealership all good with the car so far.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Alan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ian and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I would like to give a huge thankyou to Richard Cowan and Andrew Frost for the excellent service I received in purchasing my new car this week.”

Helpful Report

Posted 5 years ago

Hi Margaret, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Prompt & professional service all our queries were answered we felt valued as customers Ollie could not have delivered a better service.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Susan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Listens to what you are looking for and suggests test drives”

Helpful Report

Posted 5 years ago

Hi Kathleen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“always a pleasure to come to Braintree Quest. Staff very kind friendly helpful would go nowhere else 10/10 could not find fault at all”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Jeffrey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“It was a fantastic experience from start to finish. Mark was very patient and knowledgeable and spent plenty of time making sure that I was given as many options as possible. I did end up buying a new car after all!! A very good salesperson.”

Helpful Report

Posted 5 years ago

Hi Fiona, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Staff first class, service first class .The sales manager Oliver made the whole experience extremely easy. I thoroughly recommend this company John Barrell”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Sandra, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very good service Simon Ryan who we dealt with made everything very easy. He explained everything and we are very pleased. Thanks”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Robert, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly and helpful, great service and very informative. Rob gave me all the options available to me and allowed me to make an informed decision based on the info he'd given me. I was really appreciative of the time he took with me to explain everything and make sure I understood everything along the way.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Shannon, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The service Peter provided was exemplary. Even when he was really busy he never made us feel rushed or an inconvenience. I am really pleased with the car and would definitely recommend Peter and his colleagues at Quest Braintree.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Peter Hutley was a fantastic guy, absolute pleasure to do business with. We are very happy with our Ford Focus, we recommend going here to look at buying a car! Matthew & charlotte.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Matthew, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The sales manager and his team are excellent. Mum and I felt looked after”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Paul, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Ian west was very helpful and polite he showed me around the car before I placed my order he made me a cup of tea and dealt with all the paperwork in a professional manner”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Paul, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ian and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The salesman was very polite and extremely helpful in helping me to choose my motability car”

Helpful Report

Posted 5 years ago

Hi Linda, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“My experience with quest was excellent , I applied online & within 5 mins I had a call back and had reserved the car I wanted , Stephanie was brilliant and helpful and nothing was to much trouble a real credit to the business.Thank you for a brilliant service.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Shanice, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We found them responsive to questions, naturally gave a lot of information, very courteous and thorough, and helped us choose the vehicle of our choice. We were served by Matthew Holland whom we commend with the above statement.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Christine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Been buying cars from quests for the last 30 years. Always treated well. Always a great deal to be found.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Rupert, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews