Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darren Smith was amazing, very thorough going through the finance agreement and very informative and transparent regarding preparation of the car. It was a pleasure dealing with you and I would 100% buy from you again”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Behal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very Nice and friendly company, very good with details on the vehicle we are purchasing. Special Thanks to Russell Wheatley. Made us feel very comfortable.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Wilson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent customer service”

Helpful Report

(Braintree) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“All very good Russell as usual very helpful car seems to be just what we wanted, delivery man also first class.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Richardson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Friendly not pushy very accommodating and no haggling good trade in price”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Hearn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Really good service no pressure to purchase left to browse without having sales personnel hovering.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Morris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I thought the service from my initial telephone enquiry to purchase warrants 5 stars, there is nothing that I could really suggest to improve to be honest. Rob in sales was a pleasure to do business with. One of the best overall experiences I have had in a dealership.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob & the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Quick, efficient and friendly service.”

Helpful Report

(Braintree) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I have bought my cars off Quest Motors since 1985 when I bought my first astra from Martin Cotton . I have always been pleased with the service I received and with the Astra s . the first one had electronic ignition trouble when I first had it but all the others have been very reliable and my wife and I have been very pleased with them . I knew the late Mr John Gossett well and after I had a deal Martin would always say come along have chat with the govenor which I always enjoyed .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Hunt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I been using Quest for quite a few years now personally and always had great customer service, so I was happy to recommend them to the business I work for. We have just completed a purchase of a van which Darren Flight couldn't have been more helpful to get sorted.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Yvette, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. Thanks again for recommending us to the company you work for, and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very happy with the service I received from Quest motors this time and every other time I have bought my vehicles for service over past nine years”

Helpful Report

Posted 2 years ago

Dear Mr Godfrey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thank you for continuing to choose Quest Motor Group and if we can be of any further assistance, please don't hesitate to get in contact with us ✨. All the best - The Quest Motor Group Team

Posted 2 years ago

“Dan Smith was very helpful”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Whitbread, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren Smith and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Really helpful, excellent customer service!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Geemizon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“This is the second car I have bought from there. I wouldn't have gone back if I never had a good experience before. The people are so helpful and polite.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Bishop. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thanks for choosing Quest Motor Group again and if we can be of any further assistance, please don't hesitate to get in contact with us 😁. All the best - The Quest Motor Group Team

Posted 2 years ago

“Richard was very friendly and helpful when we met him. He talked us through the different cars in offer on motability. He organised for us to test drive the car and made the ordering process really quick and easy.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Zandee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“GREAT service from Rob ⭐️⭐️⭐️⭐️⭐️ He made the whole process of buying my car easy, nothing was too much trouble. All the team are super friendly & made me feel so welcome. They even gave me a Krispy Kreme 😉 I would highly recommend.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Bentley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team - we're glad you enjoyed one of our Krispy Kremes 😁! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“We bought a car from Quest this week. Steph was the sales assistant that dealt with us and she was amazing. So friendly and so nice, not pushy at all (like some car sales assistants appear to be). I would definitely recommend Quest to friends and family.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Alexander-Howarth, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic customer service Darren Flight our salesman was very knowledgeable and helpful and made our purchase very smooth and unproblematic”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Greenfield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“service excellent”

Helpful Report

Posted 2 years ago

Dear Caroline, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Was delighted to find a company offering proper good old fashioned service. Was impressed by the time taken to make sure I was happy with both my new car the part exchange deal on my old car. It was a pleasure doing business with Russell and I am looking forward to collecting my new car very soon.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Harvey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews