Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service thank you quest motor!”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very friendly salesman extremely helpful not pushy nice relaxed atmosphere Disappointed although I was a cash buyer with the small amount of discount Also was shocked when informed that I would have £25 of fuel in the tank but was then charged on the invoice”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope to improve that further. Our fuel policy is discretionary and there is no obligation to take us up on the offer of fuel, however, many of our customers enjoy the offer of us popping £25 of fuel in their vehicle so it's ready to drive home. All our vehicles are competitively priced against similar vehicles within the market which means we do not offer any large discounts on vehicles as you can rest assured you're already getting a good price - in fact, CarGurus rates 80% of our vehicles as a fair deal, good deal or great deal! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Purchased a Mokka e yesterday, Darren was brilliant and allowed me to solo test drive Overall great experience.”

Quest Motor Group 5 star review on 9th December 2021

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Olly was very helpful and gave us plenty of time to try out the new vehicle and gave us a fair price for trade in.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Durrani, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent help with knowledgeable staff.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Munro, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“From an initial discussion with a sales man to placing a deposit on the car online and then test driving the car only a few days later we now are the proud owners of a Ford Kuga ST-line. The staff at Quest have been outstanding and even let us take Murphy our Poodle on the test ride. Smooth and easy transaction. Highly recommend to anyone looking for a new or used car.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Howell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“A very easy and friendly experience”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Ms Elwood, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Very satisfied Darren Flight right man older persons brilliant experience.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Starkey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Received friendly and courteous service yesterday at my visit to order next motability car. Many thanks to Mr Darren Flight for his kind assistance”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Have had one car so far now getting another one dealt with mr Darren flight on both cars and couldn’t wish for a nicer bloke and his so helpful”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Rivers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very pleased to buy our car from Quest Motor Group. There was a good selection of cars in our price range and the person who dealt with us Russell was extremely helpful and explained everything. I would do business with this company again”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Ralph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Polite friendly service”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Horsley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren Flight was very helpful by organising my car finance deal in one day. Very attentive, honest and professional. Glad I came back again to Quest again for my second car.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Jones, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Recently acquired a car from Quest Motors Braintree. Excellent customer service, representative Russel sorted everything making the purchase hassle-free even with covid restrictions, happy to recommend.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Sycamore, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Steph is great, been very helpful , she has the customers best interest at heart . I’d highly recommend quest moter group to anyone. Many thanks”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Ashley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I don't usually leave a 5 star review as no one is perfect in my eyes. But Russel was amazing, very professional and deserves the satrs. He was more than helpful and i had a great customer experience. Would recommend Quest, thank you for everything Russel”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Morley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very pleased with everything Darren explained everything in detail and the car is lovely would recommend to a friend”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Miss Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very happy with the service provided by Nick Mahon B2B sales specialist”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Green, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service and very friendly and helpful”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Stuart, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I found the all the sales people very polite and helpful. Not pushy just left us to look at the vehicles in our own time.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews