Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy purchase due to Richard Cowans efficiency and would definitely recommend Quest motor group to others.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The way things are at the moment my wife & I were treated very well all the questions I asked were answered well, yes we did buy I would recommend them to a friend or any one who asked me.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and friendly staff”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great experience so far, car purchased now and awaiting valet. I have total confidence that if I have any negative views on pick up this week, that I can return the car and totally reverse the deal. Covid has created a weird system to buy a car, but Quest are totally on top of things. Excellent so far. Thanks”

Helpful Report

Posted 4 years ago

Dear Mr Streatfield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your experience with our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpfull thanks to Richard”

Helpful Report

Posted 4 years ago

Dear Mr Young, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and accommodating in difficult times. Very friendly and easy to get on with.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Weatherley. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Oliver was very helpful at all times Vauxhall Adam is as described in video great little car”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Bearman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent costumer service. Rob was very professional and friendly, always ready to listen and make sure his customer are satisfied.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Arinze, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren Flight was MOST helpful. He videoed the car and explained all its features really well in the video he sent us. When we went to see the car he was so helpful, never rushing us and no hard selling. We bought the car and are delighted with it. Thank you Darren, and thank you Quest.”

Helpful Report

Posted 4 years ago

Dear Mrs Willcock, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Richard Cowan was polite and very helpful. I don’t know how often he sells a vehicle to someone calling from France, but it was very quickly completed. Looking forward to collecting my new car.”

Helpful Report

Posted 4 years ago

Dear Mr Austin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful happy with the experience will highly recommend you. Thankyou”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob Beckwith was brilliant. Everything was done via email and 'phone and Rob kept me up to speed with everything as the purchase progressed. He helped advise me regarding taking off my personalised plates for my trade-in vehicle. He was fair, honest and really easy to deal with. Rob delivered the car to me personally (I am not local to the garage) and explained everything to me - in a very covid-secure way. I am thrilled with my new car, the service I have received from Quest and would not hesitate in recommending them. Thank you Rob !”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Stewart, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Purchased my first car from Quest on Saturday, a little Fiat Panda, immaculate condition and very happy with the car. Richard, the salesman was a lovely fella and not pushy at all but helpful and friendly. Overall very happy with my experience at Quest of Maldon as a first time buyer and more than happy with my Panda. Thank you.”

Helpful Report

Posted 4 years ago

Dear Miss Millard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Easy to deal with no pressure”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Georgiou, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob was a joy to buy a car off. He was knowledgeable, friendly, polite and was very caring for my needs as I'm disabled. I will most def recommend Quest Motor Group to everyone.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Ms Bennett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Super, fast, efficient service, couldn't have asked for more! Viewed car on Wed, ready for collection next day - Excellent!”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs O'Halloran, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Thank You Andrew Frost for ensuring that from my initial visit he remembered the details that were important to me and secured a sale which I’m really pleased with.”

Helpful Report

Posted 4 years ago

Dear Mr Goodall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very happy today after collecting my new car. All staff were polite helpful and knowledgeable. They all went above and beyond, the service was excellent and I could not have asked from more from Braintree Quest Motors. Looking forward to driving my new car. A* service for all aspects across the board :)”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Powell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I found Darren Smith at Maldon exceedingly helpful in selecting my next Motability car as there were many different options available, but obviously I wanted to be certain of my vehicle for the next three years but it was easily sorted with his help!”

Helpful Report

Posted 4 years ago

Dear Mr Field, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We were at your Braintree dealer and the staff were very friendly and would like to thank Stephanie for looking after us. Stay safe”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Buckley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews