Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with all the things that was done on my new car it looks really nice, I was treated really well from the sales and appreciate what they have done for me. Thank you very much”

Helpful Report

Posted 1 year ago

Dear Peter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“It was very good and plesent straight forward about it”

Helpful Report

Posted 1 year ago

Dear Caroline, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 1 year ago

“Very Helpful Brilliant service”

Helpful Report

Posted 1 year ago

Dear Kathryn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I had a really good experience at Quest. The staff were attentive to my needs, were friendly and knowledgeable. They provided a fair assessment of my existing car and explained clearly the features of its replacement. The showroom and service areas are modern, roomy and clean. The whole place appears well run and organised. The buying process was handled professionally, and the necessary bureaucracy processed quickly. All in all a 5 star business.”

Helpful Report

Posted 1 year ago

Dear Fraser, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful and knowledgeable. Under no pressure to purchase.”

Helpful Report

Posted 1 year ago

Dear Phillip, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“I dealt with Stephanie at Quest Motors…. Very efficient and helpful. Excellent service.”

Helpful Report

Posted 1 year ago

Dear Hayley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Served by Rob, he was so patient, asked what I wanted and needed in a car, found me a perfect little car, very helpful, and thorough. I’ve had a couple of niggles with the car, but Quest have been amazing at sorting very quickly and efficiently. I’ve heard nothing but good from this garage from quite a few friends so made me feel confident they would look after me which they have so far Thankyou!”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“An employee of mine told me that he had found a car, which would suit my requirements and that it could be found at Quest Motors at Braintree. My purchase was handled very politely and efficiently by Anton Elliott who could not have been more helpful including providing me with numerous cups of coffee. Thank you Sincerely Alan Tritton”

Helpful Report

Posted 1 year ago

Dear Alan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton (especially for his fantastic coffees) and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Polite , professional,helpful and respectful. Treated very well by all members of staff. Have been a customer for over 12 years , 5 cars , all servicing/ mot s etc”

Helpful Report

Posted 1 year ago

Dear Jean, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your recent visit to our Braintree Dealership - and have been doing so for the past 12 years! I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Super friendly expert advice and guidance. Richard listened carefully to what my requirements were and works flexibly to achieve them.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service very friendly and polite A1 A1 A1 A1”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Higgs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very professional”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Very helpful despite having problems with my P/X vehicle. Pleased with service & the vehicle. Just awaiting the promised fog lamp which Quest agreed to supply. Thanks Anton.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Diarmid, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Steph as ever was brilliant, efficient, gave us exactly what we wanted. Wouldn’t go anywhere else”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Mr Rob Beckwith is a credit to your company, he made me feel very special whilst being professional & informative. A very happy customer.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Judge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Excellent service today. I have previously brought a car from you, which is why I wanted tk return to change my car.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mrs Elliott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Steph at Braintree was absolutely amazing in checking I was happy with my car and getting me the best deal. 100% would recommend”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Miss Robinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Richard was helpful explained alki needed to know about the deal. I went smoothly as I expect from my previous cars I've had from Quest”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Dear Mr Beresford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Highly recommend Quest, the staff member who helped me during my car purchase was friendly, genuine, professional and very helpful. He also had excellent taste in music! Quest are a excellent car dealership and I found the entire experience with them was perfect.”

Helpful Report

(BraintreeUsed) - Posted 1 year ago

Dear Mr Hellard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

“Darren from your sales department was excellent. Very helpful and answered al my voicemails.”

Helpful Report

(BraintreeSuzuki) - Posted 1 year ago

Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 year ago

Quest Motor Group is rated 4.9 based on 1,897 reviews