Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mathew made me feel at home right away. I applied for the car and was told the complete story about where/how it’s made, what was in the car and I was very impressed with the answers. Helped me also with getting a service and MOT on the outgoing car. Very professional.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Hawkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Fantastic service from start to finish. Couldnt rate the experience highly enough. A special big thank you to Darren for all he did for us”

Helpful Report

Posted 4 years ago

Dear Mr Bridge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Having collected the car the same day I saw it, the service was first class. And special mention and praise for Ollie who was probably the most helpful and polite car salesman I’ve ever dealt with. Many thanks Ollie”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Sherris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Quality customer service”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Halford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Lovely service and quick”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Posted 4 years ago

“Friendly helpful sales person, knowledgeable, not pushy, informative.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss McFedries, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We found Quest Motor Group to be a highly professional and very helpful dealership. Andrew was knowledgeable and courteous. He wasn't pushy or disengeous with his advice and we would not only recommend but happily return in the future.”

Helpful Report

Posted 4 years ago

Dear Mr Grech, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Mr wilder great customer service. No pushy sales tactics 5 star experience And the coffee was 5star to.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Wilder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Thank you for making our car shopping experience on Saturday a good one, especially Steph for helping us choose. We would also like to say a big thank you for allowing us to bring our greyhound with us and making him so welcome. He can't wait to collect his new wheels! :-)”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Corsham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit (and your greyhounds visit) to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“A very good and safe experience, with friendly and efficient staff.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Buckle, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always try to make you welcome. Everything well presented, clean showroom, nice range of vehicles.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Widdick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Prompt reply explained Covid situation booked appointment which was attended by the husband and son. Car purchased both parties happy with the deal”

Helpful Report

Posted 4 years ago

Dear Mr Albone, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Top quality as always”

Helpful Report

Posted 4 years ago

Dear Mr Pollard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great customer service. Oliver was a pleasure to work with. No pushy sales tactics!. Very happy with my new car. Great selection of cars to choose from too.”

Quest Motor Group 5 star review on 4th July 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Rachel, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. We love the photo of your new car - it really looks fantastic in red with the black roof! We hope you enjoy driving your new Ford. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service salesman Brad first class”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Matthew Holland was very professional and understanding towards my daughters requirements, who has Autism. Thank you”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Ralph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Staff very helpful, very safe environment, very pleasant experience thank you”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Welland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“test drive was very good. staff were top class.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Posted 4 years ago

“Always helpful & cheerful staff, have been using Quest Maldon for many years , three new Vauxhall cars , going for a Suzuki next time ...”

Helpful Report

Posted 4 years ago

Dear Mr Wise, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent - Ollie was really helpful and the process was quick and simple. Thank you”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Tyler, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews