Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second car I've purchased from Quest Motors and yet again i could not fault the service I received. The advice and help Darren Smith gave me was second to none. He was very knowledgeable about the nissan qashqai we purchased, and the advice he gave me with reference to extended warranty and gap insurance was excellent without giving the hard sell tactics. I'd highly recommend Quest Motors to anyone wishing to buy a car you won't be disappointed. Andy & kim”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Andy & Kim, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. We hope you love your new Nissan Qashqai and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Never bought anything as expensive as a car on line before and all I can say is, what a fab experience. Russell looked after the whole deal with consummate professionalism and progressed the transaction effortlessly. An absolute joy to do business with such a first class company as Quest. The vehicle, a Mini Cooper, looks as good as it does in the pictures, superb! A big thank you to Russell and all at Quest Braintree. Warm regards Mr Trevor Yeardye”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Yeardye, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. We hope you love your new Mini and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“First class, expertise customer service and care from Richard Cowan and The Quest Motor Group.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Ms Sutton-Gall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very freindly and professional staff at quest Suzuki Braintree from my first contact with Steph even greeting me on forecourt with a coffee to view car. Many thanks steph. Paul theobald”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Theobald, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Purchasing my new car from Stephanie was a very enjoyable and happy experience. I am throughly delighted with the service I received. Many thanks.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Britton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Stephanie was very helpful and friendly throughout and made everything easy and fun .”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Good customer service”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“I had an excellent expierence with Rob! He was polite, informative and friendly. The process of buying a car was simple, easy and stress free. It was all extremely professional and I left feeling satisfied and extremely happy with the service I have received!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Shuttleworth, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Efficient service from collection , service report and return delivery.”

Helpful Report

Posted 2 years ago

Dear Mr Evans, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“So far its been a really good experience. Russell has been first class and the whole car buying experience has been brilliant.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Ward, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. We hope you're looking forward to collecting your new vehicle and if we can be of any further assistance in the meantime, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“4th vehicle I’ve purchased from quest’s As always fantastic service from salesman, Very knowledgeable & helpful! We are very pleased & would 100% recommend Quest’s”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Joslin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thank you for your continued business and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic services great value always buy my vehicles from quest because I trust them”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr McAlister, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Good service with very friendly staff, helpful and not pushy.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Butler, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very helpful man,he couldn't do enough to help me without being intrusive while we was looking around the cars”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Posted 2 years ago

“I've just bought my tenth car from Quest (in the last 40 years). I have always found them to be excellent in all respects. I will likely be buying number 11 (a Suzuki SX4 S-Cross: for my son & daughter-in-law) in the near future. Quest are top people - why go anywhere else?!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Astridge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. Thank you for your continued business over the last 40 years and if we can be of any assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“An amazing, welcoming atmosphere as soon as you walked in the building.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very pleased with Russell for the help he gave me. I would recommend Quest motors to anyone that was looking for a new or used car many thanks Duke Lee”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Lee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Honest, helpful advice and a very friendly and professional service.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Dear Andrew, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent service provided by Richard Cowan”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Spencer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews