Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but valeting doesn’t worth the price - disappointment!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a review! We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to hear that you feel our valeting wasn't up to standard during your visit to our Braintree Dealership. I will be sure to pass your comments backs to Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Superb experience, Darren Flight was very professional, answered all my questions, and left me feeling good. Nice test drive down the road bin the new cerlerio, although being 71 years of age, and explaining to Darren that I used to be a Rally driver in the early 70s I have a feeling Darren gripped the passenger seat quite tightly lol.. great experience all round..thank you..x”

Helpful Report

Posted 5 years ago

Hi Michael, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The service I received was excellent.My request to pick up my car earlier than was arranged was handled extremely well and I felt Peter White had gone above and beyond the service.Thank you very much and will definitely recommend your garage and the personnel.”

Helpful Report

Posted 5 years ago

Hi Christine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Although I worked in a car dealership for many years I wanted an old style Mazda MX5 and as an automatic .Quest was one of few dealerships that had what I wanted. The service on the telephone and when I visited [40 miles from home !] was very good.”

Helpful Report

Posted 5 years ago

Hi Mike, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Nice cars, good product selection, great replacement car arrives tomorrow. Thank you.”

Helpful Report

Posted 5 years ago

Hi Patricia, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to see that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If you have any suggestion on how we can improve please speak to Andrew Frost who helped you during the purchase of your Citroen. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The experience was relaxed and very professional I would recommend others to purchase a vehicle from quest motors”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly, efficent service. Salesperson, Andrew, explained everything very well. I love my new C1. Thank you”

Helpful Report

Posted 5 years ago

Hi Kathleen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“They were most helpful with my part exchange giving me a good deal and a very professional and efficient service”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Sandra, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oli and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have just purchased a used van from Mr Nick Mahon @ Maldon, he was professional, pleasant and very knowledgeable. if the purchase proceeds as agreed, i will be very impressed.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Graham, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Recently purchased a Citroen C3 from Braintree branch. No hard sell, no pressure for added extras or purchases. Was given time to make up my mind. Such a pleasure dealing with this Main Dealer. Thanks go to Tony in Service, Steph in Sales who has made the whole process painless and has been very understanding. Thanks also Rob the Sales Manager, my first contact. I have had one issue with opening the fuel flap. However, this has been dealt with and am more than happy with after sales service.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Susan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph, Tony, Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very professional sales team answered all our questions and resulted in a sale. Would recommend the Maldon branch to friends”

Helpful Report

Posted 5 years ago

Hi Anthony, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service, left no stone unturned to find the car I required. Made what is now quite a complex process of buying a car run very smoothly.”

Helpful Report

Posted 5 years ago

Hi Kerry, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful, no hard sell, explained everything clearly and I am very happy with my choice”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Denise, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly and helpful service. After enquiring by email late at night I was replied to within a few minutes confirming I would be able to take the car out for a test drive the day after. Bought the car the same day and had an easy pick up after receiving an MOT.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Megan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Oli and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! We hope you are enjoying your Fiat 500 :)! All the best - The Quest Motor Group Team

Posted 5 years ago

“Staff were welcoming and friendly. Simon went to great lengths to ensure that the vehicle I was interested in would be suitable for my needs.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Anne, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Can only comment on dealing with Richard Cowan ... felt that I could trust him and was not pressured in any way. Throughout the process he was professional and courteous and as a customer I felt valued.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful on the telephone and in person.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Ellaine, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Having recent interaction with both Service and Sales at the Braintree branch I can honestly state that you are always treated with professional attitude and respect. In the service team I have to say that Lee will always treat you as a customer and you feel valued and he will explain everything. Then in sales Bradley gives you the information and then smiles and lets you make the decision...no hard sales trying to sell a particular car but just gives facts for you to decide.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Graham, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley, Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great service from the first phone call to the day I picked my car up from the salesman Darren smith! He followed up my interest in a Ds3 prompt & efficiently! He told me everything I needed to know & was very knowledgable about the car & the finance he arranged for me!”

Helpful Report

Posted 5 years ago

Hi Keith Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“From start to finish Ollie and his team where awesome, Ollie supported throughout the process and was superb when it came to trading in my current vehicle allowing me to purchase a newer car! highly recommend and worth the travel!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Luke, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews