Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy and quality service.”

Helpful Report

(48738) - Posted 1 month ago

Dear Mrs Frost, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Quickly did what was required and car cleaned”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Fletcher, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 1 month ago

“Exellent service”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Pudman, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Efficient helpful and professional service assistant and completed satisfied with the mot and service carried out.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Nelson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“I had a service and MOT test, both of which were carried out in good time and my car was left in a clean condition.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Jones, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Service and MOT carried out with good communication as to the work that was carried out. Vehicle returned to me in clean condition. Very satisfied.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Chappell, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Helpfull stall”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Thomson, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“I was disappointed that the service package wasn’t discussed with me as I would not have had the CCS element that was included automatically.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Ward, Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. We understand that our Service Manager has been in touch to apologise about the miscommunication. If we can be of any further assistance or you wish to discuss your review further, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Friendly staff and good service”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Smith, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Booked for MOT, fortunately nothing untoward, Great service from the team at Quest. Need I say more!”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Miller, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Quick and painless. Booked in and done the same day. No surprises, no fuss. Just what I’d hoped for.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Roche, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are thrilled to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Excellent customer service”

Helpful Report

(48738) - Posted 2 months ago

Dear Ms Wade, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“On the Quest service plan and have been a regular customer for approx. 20 years. Having bought at least 3 cars from you, it was then a surprise to receive an invoice for an annual service of £740!”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Lockhart, Thank you for taking the time to leave us your feedback. We are disappointed to receive your review, as we pride ourselves on offering a five star experience for all of our customers. We apologise that on this occasion this level of service was not met. We understand that the invoice received relates to additional work that was authorised and performed during your service. If we can be of any further assistance or you wish to discuss this further, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Staff very good. Everything went very smoothly with my check-up and they found the rattling noise was due to loose doors.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Whitmell, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Amazing wonderful Service and Price and the turnaround in compilation of work and Cleaness and care the the customers A FABULOUS GREAT SERVICE THANK YOU SO MUCH 👍🏼👍🏼👍🏼👍🏼”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Bennett, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Very professional and importantly trustworthy garage - will be using from now on. Staff super friendly”

Helpful Report

(48738) - Posted 2 months ago

Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are thrilled with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Very satisfied with the service thank you very much”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Osborne, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“AS always for the last 20 years service has been excellent, noyhing too much trouble for Lee and the team.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Puttock, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear about your experience with Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“We were in trouble with a snapped handbrake cable, Quest kindly fitted us in at short notice and had the car back in twenty four hours. Well done.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mrs Abbott, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

“Annual service and MOT. Prompt friendly serveice. They even cleaned the vehocle.”

Helpful Report

(48738) - Posted 2 months ago

Dear Mr Roper, Thank you for your five star review regarding your recent experience. We appreciate your kind feedback and are delighted to hear that you are happy with the service you received. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 months ago

Quest Motor Group is rated 4.9 based on 1,895 reviews