Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.85

4.9 Rating 1,897 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 14th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,easy purchase , pleasant sales man ,cannot fault”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Nicholson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful staff, easiest new car purchase I've ever made,”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Roots, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service is professional yet personal, Peter White in particular really went above and beyond to sort out our new car, this is now the second vehicle we've had from Quest and why we recommend them to anyone looking to buy/lease a new vehicle. It's also why we drive 30 miles outside our area even though we have an alternative dealer 3 miles away.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Blyther, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Helpful and friendly staff! Very pleased with my car”

Helpful Report

Posted 4 years ago

Dear Mrs Crooks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always a pleasure to go here. Always looked after and helped in anyway you need. Advice given freely. Been going here for a number of yrs and never regretted it yet. Polite, cheerful and a great bunch of people.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Rosemary, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Manager was absolutely rude and not caring about costumer. Such a disgrace from such a old and brilliant auto company. Not able to fulfill their own words. Although car was alright but the way manager deals with costumer is absolutely unacceptable, total unacceptable.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Gurung, We're disappointed to read your review. We take great pride in delivering vehicles of the highest quality to our customers, and this is one of the reasons 99% of our customers leave us such great reviews. Due to COVID-19 we have a smaller team working in order to comply with the social distancing policies, and this has unfortunately led to a slight delay in the delivery of some vehicles. We understand that the short delay is frustrating; however, we feel the small wait is essential to deliver your new vehicle to your doorstep while meeting and exceeding our quality standards. We care about our customers, and we feel this is reflected in the high number of 5-star reviews you'll read about us. We truly hope you're happy with your car when it arrives with you and you'll consider updating your review to reflect this. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob was so helpful from start to finish in Braintree, he helped is choose a car within my budget and everything went smoothly and within the time frame, the car was with us within to three days, very helpful sorting out all the paperwork and friendly would definitely recommend. thank you very much.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Barnard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very friendly and helpful work carried out on time as told”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Everett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Superb service”

Helpful Report

Posted 4 years ago

Dear Mr Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Happy with the service provided. Informative and helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Pawlowska, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good helpful service and a good deal.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Paul, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very efficient handover and car was in immaculate condition. All worked very smoothly. Thanks for all this to Ollie.”

Quest Motor Group 5 star review on 8th December 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very easy people to deal with. I have bought 4 cars now from Quest over the last 6 years and I have been pleased with all of them. I would not go anywhere else to purchase a vehicle. All the sales people I have dealt with have been very friendly and helpfull.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Gray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have purchased 4no commercial vehicles from Quest, Braintree since 2014 and have always found their salesmen helpful and not pushy. We receive expert advice and always feel we have obtained the best deal locally. That's why we always come back, the sales team makes the transaction pleasant and not at all intimidating.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Barry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I was very satisfied with the help I received from Darren Flight, Maldon showroom. He sold me my C1 without pressure and was very helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Archer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and pleasant people.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Riley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I am having excellent service from Rob, helping me to find a Berlingo multidpace and he's done , excellent service in such a short space of time, thankyou”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Jane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“OK so far. The salesman was ok”

Helpful Report

Posted 4 years ago

Dear Mr Zarrop, Thanks for taking the time to leave us a review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Still managed to come up with a reasonable deal for my father in laws Vauxhall Mokka during these difficult Covid restrictions”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Posted 4 years ago

“DEALING WITH RICHARD COWAN HAS BEEN A PLEASURE.HE HAS BEEN MOST HELPFUL AND COURTEOUS AND I WOULD RECOMMEND QUEST MOTORS TO MY FRIENDS AND ASSOCIATES.”

Helpful Report

Posted 4 years ago

Dear Mr May, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.9 based on 1,897 reviews