QAccounting Reviews

Name: QAccounting
Address: 2nd Floor, Thistle House, 24 Thistle Street, Aberdeen, Aberdeen
Rating: 4.76

4.8 Rating 407 Reviews

95 %

of reviewers recommend QAccounting

Company Reviews

Metrics

Info

4.8

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About QAccounting:

QAccounting.

Visit Website

Phone:

01162437868

Email:

enquiries@qaccounting.com

Location:

2nd Floor, Thistle House,
24 Thistle Street,
Aberdeen
Aberdeen
AB10 1XD

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Anonymous

Anonymous // 01/01/2019

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“I have been with QA for many years and their service is excellent and prices are good. Donnie Robertson has been my client manager for many years and always provides a 5 star service.”

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“QAccounting were able to onboard me to their services having been with a different accountant that were struggling to keep my accounts in order. They were able to resolve all the issues created by the previous accountant, and have run my accounts very smoothly for several years now. Donnie Robertson as my account manager is very reliable and ensures that all my questions and queries are dealt with efficiently and effectively. When dealing with the accounting team, Vikash Patel has always need very helpful in reviewing the details and helping with my enquiries. Thanks to the whole team at QAccounting”

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“My account manager is Donnie Robinson. Of the 3 I've had, he's probably the best so far. Been with qdos for nearly 7 years, as my only accountant I don't have anyone to compare then too. For the most part, it's been very good, but there have been issues. The outstanding issue is the client portal is shockingly bad since the rebrand from qdos to qaccounting. It's a mobile only site so looks terrible on a desktop web browser. Easy to fix, but after 2 years it's never been updated. The other issue I find, is that tax return. They often come out 3-4 weeks before the submission deadline, such gives little time for you to review them and less time for questions and errors to be corrected. Many of my tax returns get resubmitted with corrections. Personal tax calculations are normally fine, but again could be sent in April instead of late November. Expenses can be a hassle. Easy to submit but hard to reconcile. Showing them online would be so much better, it took a good 4 hours to find out why the director current account was wrong, and was due to an issue in mileage claims from over 3 years ago. I submitted the wrong number on the claim form, Qdos fixed it, but didn't tell me so I took out too much money in expenses. Would be better to reject a claim if any errors are spotted. Would also be good if they didn't break up invoices that go over a tax year, and just used the tax date on the invoice instead. It's good that book keeping will talk to you on the phone to explain things as well. I'm well versed in the rules, but you do occasionally get some small questions that need clarification.”

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“Very responsive and complete service for a fair price. Nice website makes it easy to find what you need and provide information / documentation. Great summaries - very clear on your current position. Used for a fair few years now as I can't find anyone else that compete on service quality, depth and price.”

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“Have used QAccounting for a number of years now. I have always found them to be helpful, professional and always assisted in queries within a timely fashion. Donnie has been my client account manager for a number of years and is great, always responsive and able to help answer queries or questions. I find the app and dashboard and all the processes really easy to use and the monthly snapshot and them keeping on top of things means things keep in good order.”

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“I have switched to Qaccounting from my previous accountants and this has been the best decision ever made. As a new business owner it can be difficult to understand all the ins and outs of running a company, but my client manager (Smita M.) has been incredibly patient explaining how things work and providing all the support I need. She's always there to answer any questions I might have - she answers my e-mails and calls promptly and her attention to detail is impeccable. She also keeps me updated on my tax affairs throughout the course of the financial year, so I do not miss any important dates. Thanks to Smita's professionalism, experience and knowledge I can focus on running my business smoothly and efficiently. Thank you Smita!”

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“John Cullion has been outstanding helping me through every difficult stage, putting my mind at rest, taking the time to look into things for me and being patient with helping me understand. He is almost like a member of the family. Without him I would have been lost. I have recommended so many people over to QAccounting based upon him alone.”

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“Never use this company! The reasons: · after a long sequence of accountancy errors (VAT, personal tax return, submission of RTI to HMRC etc), their woefully inadequate services cost me c£1700 in lost tax refund by mishandling the closure of my company. · Their ineffective complaints procedure completely failed to satisfactorily deal with my complaints.”

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“Very good, very helpful, fast response”

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“I’ve been a client since 2018 and I’ve noticed a considerable change since then! Today my account manager Ian Nicol is really on top of things and is very reliable competent and diligent. What a pleasure to work with him! It reflects positively on your entire organisation. I’ve bet on QAccounting and stayed a loyal customer and I’m glad I did. Keep on the good work people ! Thanks.”

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“Easy set up and feed back”

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“Fantastic accountants who helped me submit my last 2 years personal tax returns! I really rate this company!!!”

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“Really impressed by the service provided. I was assigned a client manager (Shelagh) that provided clear answers to all my questions and always within a short amount of time. I was also able to speak to an accountant when required. Will recommend to my friends and colleagues without a doubt”

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“I switched over to QAccounting a few months ago and haven't looked back. I get to speak to my own client manager and accountant, the prices were the best I had seen, and I paid exactly what it said online (no extra costs). Very happy with QA.”

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“I am really happy with the services QAccounting have provided me with. Someone is always there to reassure me and give me advice. Very good value for money.”

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“I am with Rhino insurance and have recently singed up with QAccounting as well. Waited for the hidden costs but they never came, and customer service is great.”

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“Been with QAccounting for several months now, very good service, very personal and the best prices I have seen”

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“Very diligent unlike my last accountancy provider BROOKSON”

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“Great Advice, Great Service, Great Team!”

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“QAccounting have been excellent for me and my business. Makes the self-assessment process a breeze and have even helped me restructure my business more effectively. 5 stars from me! :)”

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QAccounting is rated 4.8 based on 407 reviews