QDOS Breakdown Reviews

Name: QDOS Breakdown
Rating: 4.69

4.7 Rating 2,122 Reviews

100 %

of reviewers recommend QDOS Breakdown

Company Reviews

Metrics

Info

4.7

Based on 2,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About QDOS Breakdown:

QDOS Breakdown is an emerging force in the motor breakdown and vehicle recovery market. We are also known as QDOS Rescue Services and are a trading style of QDOS Insurance Services, who has operated as an insurance intermediary since 2007. We started selling breakdown cover on the internet in February 2011 and have never looked back.

Visit Website

Phone:

0800 440 2417

Email:

enquiries@qdosinsurance.co.uk

Location:

24-28, Alderley Road, Wilmslow
SK9 1PL

QDOS Breakdown 5 star review on 15th November 2018

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff and excellent communication. Would recommend.”

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“Very good value for money when you compare to similar cover on the market - also good response and advice on line and e-mail to slight queries or questions”

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“Very easy to purchase the cover online. I hope the service will be as good should I be required to call upon it”

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“Excellent service and staff fully aware of product range. Additional information sent promptly and was again fully comprehensive. So great product and great service what more could anyone want !!”

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“I was pleased that I looked on a comparison site for the best value car recovery and found QDOS. They promised good value and subsequently redact with my application very efficiently, even phoning me the next day to check everything was in order.”

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“I found the site very easy to navigate around,simple to understand and explained clearly what was covered and what was not.”

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“It's a good price with fast insurance. Good contract. Thank you. Yours sincerely, Marian Rychel”

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“The contact number and process in an emergency is not clear in the documents it is embedded in the policy document. When you find the emergency contact number on page 3 it is split across 2 columns and the contact compnay is identified as 'Aria Assisatance' there is no mention of this company at the time of purchase - i thought i had purchased cover with QDOS ???? i would have expected a simple printable card with emergency procedures and contact number. i also assume this is a 24/7 number - this is not clear?”

Helpful Report

Hi Paul, We have listened to your feedback and as a result we have redesigned our documentation to make the callout numbers and customer support numbers very prominent. Normally, our policy documents are emailed to you, rather than posted out to you and this is how we manage to keep our costs down. It is also faster than traditional post. We do offer the option of postage of documents for a nominal fee. Thank you for your feedback, it was very helpful and we are glad we could help. QDOS Breakdown Customer Support

“Setting up the cover was quick and easy. I needed roadside assistance in France and the service and professionalism from Qdos couldn't have been better. 10 out of 10.”

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“The order process was straightforward and problem free. The price is great. Still have to”

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“Great price and easy to use website...”

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“I found the application to take out breakdown cover very quick and easy, The price I paid was very reasonable for the cover I require and I appreciated the follow-up call to make sure I was happy with everything,and bringing to my attention other products I may be interested in. The rep. I spoke to was very knowledgeable and polite, and I would'nt hesitate to recommend to my friends.”

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“all ound very simply.”

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“all found very simply.”

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“all found very simply. quick and easy.”

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“I called Qdos before i took the policy out just to make sure everything was covered. Polite and helpful staff who have me information about the policy. Many Thanks.”

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“very good”

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“I've just renewed with Qdos and the price had dropped even though i had to call them out last year. The website and the breakdown service itself get top marks in my opinion!”

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“All my questions were answered efficiently and by someone with a good knowledge. It appears a good and comprehensive breakdown plan at a reasonable price.”

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“Seems really good the service was excellent thus far, so very impressed for the cost.”

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QDOS Breakdown is rated 4.7 based on 2,122 reviews