“The products I ordered finally turned up late on the Friday. They should have arrived on the Thursday. I rand a few times and they had tried to contact the delivery company but to no avail. I thank the staff for trying but when you pay for a service, it should be provided. The company have redeemed themselves by crediting me back the money for next day delivery”
“The team at QA Flooring Solutions are very friendly, professional and have great communications skills which makes it fluent when handling order enquiries and administration etc. They meet all of our product requirements across the board. QA Flooring Solutions are efficient in delivering their products on-time. The quality of their products are consistent throughout, and we very much enjoy building a long-term business relationship with them.”
“PROMPT SERVICE AND ALWAYS FRIENDLY, STOCK AVAILABILITY IS ALWAYS THERE, FAST DELIVERY AS ALWAYS, WILL NEVER ORDER FROM ANYWHERE ELSE AGAIN.
THANK YOU QA
MATHEW WOOD
1 OAKLEIGH RISE
NORTHWICH
CW84XE”
“Excellent service from all concerned right through from Phil Brough (proper gentleman) to the drivers that deliver to us,prompt turnaround to delivery is an important asset.Price is not always the keenest against local competitors but service and product quality do compensate for this.”
“Having had dealings with Q A for many years....I find the service is very good. delivery of said items very good. the reps are very good.... the only thing that lets your company down.. is your accounts department... you overcharge every time i place an order.. and you have to correct it... which delays payments to your selves.. and your accounts department dont always see this.. delay as fair...as a company we do a payment run once fortnightly and thats it.. if you miss it because you have not issued credit notes..then that is not our fault... sorry to be blunt... but that is how I see it.”
Thank you for your lovely words. We make sure to lock all of our unhappy staff in the basement (sampling room) so that you only have to deal with the happy ones!
