“Although the product I bought was not suitable, Putnam customer service was second to none. They got the product out to me quickly and there were no issues with a refund. I would definitely deal with this company again.”
“Brilliant product,bought for relief of pain due to rectal cancer + ulcer,pure joy at not being in severe pain when sitting.would highly reccomend this product. The service recieved from Putnams was outstanding, questions answered quickly and clearly, parcel arrived in a timely manner well packaged. I am very happy and relieved that i found Putnams, small family buisiness with great customer care and ia product that does what it says. Well done, i hope your buisiness soars and helps many more people.”
“My cushion has brought so much relief it's firm but soft aswell when you sit on it iv had another cushion before this from another company which was hard and this is far better”
“really loved the product and have now a great night sleep...also Putnams are a great company to buy from, very professional and prompt with delivery.”
“Efficient ordering of keg support pillow. Good communication on delivery. Pillow is excellent quality and has been a tremendous help with alleviating swelling in leg and ankle after a tibial plateau fracture. The cotton cover has been washed and although fiddly to put back on, is a good aspect of the product for hygiene purposes.”
“Not only is my husband super pleased with the sobakawa pillow I ordered for his birthday, but the customer service was excellent. I ordered the pillow without realizing I wouldn't be home during the order window, so I emailed giving my return date, and customer service instantly postponed the delivery to when I would return. Really pleased and would definitley order from Putnam's again.”
Hello your feedback is completely valid. I apologise for this, it is not where we usually are with dispatch times. Since Christmas we have been on the back foot with orders since a surge in popularity. We are actively trying to recruit more seamstresses however they are quite hard to find in Devon these days. Thank you for your feedback, we are listening. - B Putnam
“This pillow has made such a difference to my sleep! I bought it due to the way I like to sleep causing me to have back pain and this has helped so much. It’s really well made and just the right amount of firmness. Worth the money and I’d certainly buy from Putnams again.”
