“The delivery took a little longer than expected, and I was almost ready to cancel my order. However, when I emailed them to request a cancellation, they replied promptly and explained that my order was ready for dispatch, just 11 days after I placed it.
They respected my decision and gave me the option to either cancel or have my order dispatched via Parcelforce 24 on the same day. In the end, I decided to go ahead with the order.
Their customer service is excellent. They are responsive, considerate and genuinely care about their customers' requests. Overall, I am very happy with Putmans and would happily recommend them!”
“Yes, a good bed wedge and I am pleased with it. You mentioned on the accompanying paper, that there is a 'slight' smell -a synthetic smell I think and it would go after a short while. It would help to put it in the airing cupboard you write!
Well, I put it in the sun instead as not many people these days have cupboards like that. I'm afraid, it still smells after 4 weeks, it is a very unpleasant smell actually and although a good wedge, I'm disappointed about this smell. Any better suggestions?”
