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Pure Luxuries London Reviews

4.9 Rating 6,121 Reviews
100 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,121 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine M
Pure Luxuries London 5 star review on 7th October 2024
Veronica M
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Y
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie A
7
Anonymous
Anonymous  // 01/01/2019
I am absolutely delighted with the handbag I purchased recently, it is beautifully made and exactly as described. Delivery was very quick too. I would definitely buy from here again.
Helpful Report
Very impressed with this company. I ordered a bag On-line. The bag arrived very promptly. Although the bag was lovely, the shoulder strap was too short for me. Returning the bag was very easy. Pure Luxuries kept me informed all through the process. I would have no hesitation in buying from this company in future.
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Very pleased with my purchase of my new handbag. Very fast delivery. Would definitely recommend.
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Why cannot every business be as good as Pure Luxuries? I only ordered the product on 4th March and it arrived on 5th March .... I did not ask for next day delivery (Royal Mail 1st Class) but I got it all the same, the item was perfect, exactly as described and at a superb price. It just goes to show that ‘it can be done’, and other businesses would be wise to take note of this. I could not recommend Pure Luxuries any greater and I would certainly consider buying from them again.
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The website was easy to navigate to find the items I was interested in. Once purcased the service was prompt. I received my itwms within 48hrs.
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I was really pleased with my order the service was very good will definitely order from them again.
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Great website. Lovely products at great prices. I ordered a handbag. Exaxtly as described. Very prompt delivery too. Really pleased.
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Delivery excellent as was price and product .
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Excellent service and prompt delivery.
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I ordered a grey wallet for my dad's 80th birthday,it is of excellent quality, lovely soft leather,arrived really quickly and packaged very well,my dad loved it,as did I,thanks 😊
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Excellent product
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Great service from ordering too delivery.both the bags I bought are fantastic
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Great fast service, item perfect
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I couldn't be happier with my lovely bag. The quality is excellent and exceeds my expectations. The service was good and unusually I have not been bombarded with emails. The price for a quality stylish leather bag was extraordinary.
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Service was great, prompt and clear. Quality of product on arrival was superb. Delighted with my overall experience and would definitely recommend.
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Very good stylish bag, just what I was looking for, beautiful leather, delivery very quick
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Beautiful bag! If the zip went further down to make it easier to reach the things at the bottom of the bag it would be 5 stars.
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It doesn't have enough space eventhough looks it has. On picture it looks more glossier then original.
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Good morning, Thank you for leaving a review. Our products are measured and measurements are provided on our website. If you are not satisfied with our products, we offer a FREE returns service, available up to 14 days after delivery. If you would like more information on how to return your item, please email info@pureluxuries.com :)
Amazing quality for a good price!!!
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The handbag is very nice but glad it was half price, wouldn’t have kept it had it been full price. Disappointed that there wasn’t a inside zipped pocket and the back pocket just gapes open too. It needs something on the strap to hold the two lengths together too
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Pure Luxuries London is rated 4.9 based on 6,121 reviews