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Pure Luxuries London Reviews

4.9 Rating 6,098 Reviews
100 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Pure Luxuries London 5 star review on 6th November 2024
Catherine M
Pure Luxuries London 5 star review on 7th October 2024
Veronica M
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Y
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie A
Pure Luxuries London 5 star review on 28th May 2024
Eleanor
6
Anonymous
Anonymous  // 01/01/2019
Quality bags & excellent service. Ordered 2 bags & wanted to exchange one. My request message was answered very quickly by Dan. Delighted with the replacement which I actually ordered separately so as not to miss it at a special price & the refund for my return was very prompt. Pure Luxuries is how a company should be run.
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I bought a handbag I am so pleased with it, the packaging was really good, all wrapped in tissue paper, so it was well protected from damage, and the quality of the bag was brilliant, I just had to have another hole put in strap as with me being small it was to long.
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Very happy with my cashmere blue leather bag. Excellent quality and free, quick delivery. Will definitely order again.
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Fast reliable delivery. Good quality bag and good value.
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The service from Pure Luxuries is first class, the bags are good quality for what you spend on them. I cannot fault the product or the company.
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Gorgeous bag, superb quality and such an affordable luxury
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Well made ,real leather ,looks good ,lights ,roomy ,it would have been better if there was mor small compartment , over all lovely bag.
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I have just received my handbag, described as nappa leather, but it doesn’t smell like leather. Is it a synthetic substitute? Slightly disappointed, but I suppose you get what you pay for! Caveat emptor!
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I bought 2 bags love them so much going to order another one. Great service very quick delivery can't fault anything.
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Fast delivery. Excellent quality. The bag is a real treat and has been noticed by my peers.
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Bought 3 beautiful handbags for my 3 beautiful granddaughters. I would have given 5 stars but for the fact that they all came in one large plastic bag. As they are presents I would have liked 3 separate bags so they could show shop etc as these things seem to be important to the young these days is it possible to get 3 of your carrier bags so can send them in there own bag. Good advertisement for your wonderful products. Please let me know how to do this. Many thanks in anticipation of a successful outcome. Regards and thanks for beautiful handbags. K c.
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I am very happy with the red leather cross body bag I ordered. It looks classy and the leather is lovely. I hope to be using it for a while.
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Bought two bags for my partner as Christmas presents, she loves them both. I'm in her good books so well done. Both bags arrived quickly and well packaged look top quality.
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Item as described. Prompt delivery thank you.
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Beautiful quality bags great service and delivery.
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The gloves were very good quality and fit. Just what I needed.
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Placed my first order and it won’t be my last. Service and delivery extremely efficient. Easy to return and refund was quick, also given updates at each stage. Looking forward to place my next order as product quality VERY GOOD.
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This is my second purchase with this company. On both occasions I was very impressed with price, postage and the actual item itself. Would thoroughly recommend.
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Good fast service. Lovely cross over bag, it’s a gift so haven’t given yet!
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Purchased two Concka bags which I absolutely love. Quality and price are so good. Easy to order and when I returned a different bag it was easy to return and I received my refund as soon as it was received.
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Pure Luxuries London is rated 4.9 based on 6,098 reviews