Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,119 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful leather purse bought last month , I love it fabulous . Great company with very competitive prices”

Helpful Report

Hello Angela, Thank you for your lovely review. We really appreciate :)

“This is my second purchase from Pure Luxuries, I'm very pleased with the quality and workmanship of both item's. I would recommend this company to all.”

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“Excellent purchase exactly 'what it said on the box'.”

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Hi, Many thanks for your review, we appreciate it

“The bag is lovely and arrived quickly and well packaged. I would definitely recommend.”

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Hello Sue, Thank you for your 5 star review we really appreciate. Many thanks,

“Item arrived quickly and was just what i ordered”

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Hi Irene, Thank you for your review we really appreciate it

“Very pleased with my new handbag 👜 would most certainly shop with Pure Luxuries again also recommend to my friends.”

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Hi, Thank you for the review and we are happy to know you would recommend us to your friends. Many thanks,

“The style and quality of the cross body bags I bought is excellent and I have recommended your company to all my friends. Am delighted to have found Pure Luxuries.”

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Hello Moira, Thank you for the review, we really appreciate. We are glad you liked your order, and very happy you would recommend us :) Many thanks,

“Thank you Pure Luxuries Delighted with my new weekend bag a quality product I would absolutely recommend you Dave”

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Hello David, We are glad you are delighted with your new bag. We really appreciate the review. Many thanks,

“Quality item delivered very promptly.....excellent!”

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Hi, Thanks for the review, much appreciated. Many thanks,

“Great quality, fast delivery. Very satisfied with my purchase and service from Pure Luxuries London.”

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Hello Michael, Thank you for the 5 star review. We really appreciate the feedback. Many thanks,

“Absolutely love the bag. It’s gorgeous! such beautiful leather & very stylish. Bought it for my husbands birthday I know he will love it too. So beautifully wrapped too.”

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Hello Marilyn, Thank you for your lovely review. We hope he loves it too. Many thanks,

“My purchase arrived in good time, free delivery bonus. The item is good quality. Would recommend, easy transaction. Thank you Pure Luxuries”

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Hi Allison, Thanks for your review, we are glad you are happy with the service provided :) Many thanks,

“cancelled the order”

Helpful Report

Hi, Thanks for the review. We are sorry to hear you cancelled your order if you need any assistance please contact us on info@pureluxuries.com

“High quality goods at affordable prices.i bought a leather bag and am truly delighted with it, bought on line and it arrived very quickly. Would certainly recommend and would use again .”

Helpful Report

Hi Chris, Thank you for your review. We really appreciate you taking time. Many thanks,

“My sister was thrilled with the bag I bought for her birthday. Ordering and delivery were quick and easy. My only dissapointment was the packaging it arrived in, it just didn't match up with the quality and price of the product. Something a bit more "luxury" and eco friendly would be a great improvement.”

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Hello Laura, Thank you for your review and feedback. We are glad to hear your sister was thrilled. We are working currently on our eco packaging service - which should be with us this year. Many thanks,

“Fab products, would definitely recommend”

Helpful Report

Hi Fleur, Thank you for your review :) Many thanks,

“I was over the.moon with my purchase the quality and value was great I will certainly be going back for some more colours and sytles. The delivery was very speedy. Well done”

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Hello, Thank you for your lovely review. We are glad to hear you liked our service. Much appreciated. Many thanks,

“Lovely leather purse.I would recommend pure luxuries to friends-family.”

Helpful Report

Hello, Thank you for your review :) Many thanks,

“very poor quality, especially for the prices they charge!”

Helpful Report

Hello, We are very sorry you have experienced such poor quality, please can you inform us of your order number so we can look into it for you. Alternatively you can contact us at info@pureluxuries.com so we can take a look into this further. Many thanks,

“very poor quality, especially for the prices!”

Helpful Report

Hello, We are very sorry to hear this, please can we have your order number so we can look into this. Alternatively you can contact us at info@pureluxuries.com so we can take a look into this further. Many thanks,

Pure Luxuries London is rated 4.9 based on 6,119 reviews