Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,121 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“Simplicity, quick delivery, excellent product, well advertised and as described and all at a reasonable price.”

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“Good service and fair prices”

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“The delivery was really quick. The purse I ordered unfortunately was not suitable being rather big. Returned for a refund and that was really quick, the money was back In my account within a few days. Will shop with them again.”

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“Excellent quality of Ladies Purse, colour as expected, super fast delivery :)”

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“Good selection of high quality products. I purchased a leather handbag for my sister in law Birthday present. I liked the fact I could get it sent to her address.”

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“Been looking for a great quality leather cross body bag for ages couldn't find any I liked without spending far too much then this company popped up some lovely stuff very happy with my purchase”

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“efficient and speedy service”

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“I love the choice of of handbags such luxury. I am so happy with my purchase I shall definitely be buying from Pure Luxuries again.”

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“Beautiful red purse purchased & in use. Have been looking everywhere for one with so many card pockets AND card protection. Website very easy to use especially as there is an option to search for the desired number of pockets required.”

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“I have bought a few bags from Pure Luxuries and I love every one of them. The quality is excellent and they are also very stylish. The delivery is amazingly quick, normally arrives the very next day after ordering. Pure Luxuries is my go to site whenever I need a new Handbag.”

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“Good quality leather, superb costumer service. Will buy again soon.”

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“Thank you I was satisfied with my purchase.”

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“Brilliant quality bags with great brands. Lovely helpful friendly customer service. Some really great bargains as well. Have bought wallets purses handbags and tote bags and been really pleased. Any problems are quickly resolved. A good range of pictures to help in your selection and lots of dimensions. I'm sure if you a specific query they'd help with that as well”

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“I have bought a few items from Pure Luxuries, which have been of very good quality and the service has always been excellent.”

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“Very good website, easy to navigate. Good pictures of merchandise with excellent descriptions. Easy ordering system. Good communications regarding order and delivery. All in all a pleasant shopping experience.”

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“Bought a leather purse for my friends birthday, personalised with class with her name. I was wowed by the excellent quality and very reasonable price. It came quickly in a lovely box that made it look very posh.My friend loved it. I will certainly be ordering gifts from you again.”

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“Fast, reliable service - good quality product.”

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“"Pure Luxuries were very prompt" The bag I ordered looked different to the photo. The leather looked shiny and the bag slightly larger.”

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Hello, Thank you very much for you review and comments. We do understand that sometimes photographs don't quite capture the finish of the leather - we are in the process of adding additional videos to product pages to show the leather in as many different conditions as possible If you ever feel like a product you purchase isn't what you had in mind, we do offer a free returns policy through which you can receive a full refund or replacement :) Kind regards Pure Luxuries Customer Care

“The product (leather travel bag) was exactly what I wanted, and delivered within 48 hours. Entirely satisfied.”

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“Brilliant service!! Very happy with the returns service too. Quick and efficient.”

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Pure Luxuries London is rated 4.9 based on 6,121 reviews